9 of 9 Remote/Hybrid Customer Service Jobs in the North East

Customer Contact Analyst Salary circa £30,000 per annum Plus 34 days leave, rising to 39 (includes bank holidays and a me day and the option to buy 5 more each year!) and 2 paid volunteering days each year Permanent, Full time (37.5 hpw) One Strawberry Lane, Newcastle upon … Tyne We cant offer CoS for this role Home, a place where you belong You will turn customer conversations into insight that actually changes how we work. Instead of creating reports nobody reads, you will build stories that help our Customer Service Centre make better choices every ...

linetechnical support to clients - supporting networks, cloud services, infrastructure and connectivity Troubleshoot and fix technical faults and issues Respond to client queries and service requests Assist with user rights, passwords, accounts Handle basic security administration Diagnose issues and explain technical details clearly Occasional onsite visits to clients. Our perfect … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

responsible for shaping, designing, and governing secure IT solutions across razorblues client base. This role combines deep technical expertise with commercial awareness and excellent customer engagement skills. Youll work closely with the Solution Architect team, Security, and Consulting teams to ensure all proposed solutions are secure, compliant, and aligned … Windows Server, Microsoft 365, and next-generation firewalls, alongside a strong understanding of modern security frameworks and threat landscapes. Youll be comfortable switching between customer meetings, technical design sessions, and hands-on engineering work when required. A qualification recognised by IASME to certify Cyber Essentials Plus will be required ...

execute strategies to achieve sales targets. Negotiate contracts and close deals to drive revenue. Market Research & Analysis Analyse market trends, competitor activities, and customer needs. Provide insights to inform product development and pricing strategies. Proposal Development Prepare and deliver compelling presentations and proposals. Collaborate with internal teams to create … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

order that your application can be reviewed. We are looking for a Technical Hardware Engineer to provide continued support to our growing and established customer base within Newcastle and the surrounding areas. You will have access to many of our benefits, including annual shift allowance in addition to your … blog via the link here ! What will you be doing? Ensure Microlise product portfolio is full integrated into our customers assets Timely visits to customer sites to undertake the installation, servicing and continued support of our product suite Completing survey visits and identifying suitable solutions Completing QA (quality assurance ...

with the ability to build and maintain lasting relationships. • Proven success in phone-based sales. • Previous B2B sales experience. • Experience managing client accounts. • Outstanding customer service delivery. • Understanding of multimedia advertising (advantageous). Benefits • Competitive salary and uncapped commission. • Hybrid working • 25 days holiday + bank holidays, your ...

practice development Key Skills Proven end-to-end D365 CE project delivery experience within a MS Partner environment (preferred) Strong functional knowledge of customer service, omnichannel/contact centre. Hands-on customisation experience within D365 CE Exposure to Power Platform, particularly Power Automate & Power Apps. Ability to work ...

drive operational efficiencies and lead other Business Analysts? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Senior Business Analyst to lead … then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. ...

will also be responding to live incidents on the various platforms, taking ownership and working to resolve them ASAP. Working closely with colleagues across service lines to investigate issues, clarify root causes, and implement long-term solutions. Analysing and manipulating data using tools like Excel and Access. What youll … solutions, Metis, and Workday. Previous experience in test execution including HR and Payroll systems. The ability to investigate live issues and deliver excellent customer service. If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply ...