7 of 7 Remote/Hybrid Customer Service Jobs in the North East

development to succeed. A progressive organisation where you can really make a difference. Key Responsibilities Lead solution architecture and design for Dynamics 365 Customer Service‐centric engagements Own end‐to‐end solution definitions, including functional, technical, integration, and data architecture Engage directly with customer stakeholders to understand … across the delivery lifecycle Support activities including solution walkthroughs, estimates, and technical responses Key Skills & Experience 10+ years experience architecting/designing Dynamics 365 Customer Service solutions in enterprise environments Strong hands‐on experience with Dynamics 365 Customer Service, Omnichannel, and case management Proven ability ...

designing and delivering modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with customers, Account Managers, Project Managers, Consultants, and the Solution Architecture team to ensure all proposed solutions are scalable, commercially … focus on Power Apps, Power Automate, Dataverse, Microsoft Fabric, and emerging AI technologies such as Copilot and AI Builder. Youll be comfortable switching between customer workshops, technical design sessions, pre-sales discussions, and hands-on technical delivery when required. This is a highly customer-facing role requiring strong ...

processes Creating content calendars and scheduling posts Monitoring and evaluating the outcome of campaigns (creating reports for clients) Email marketing and creating contact lists Customer service communications on a wide range of platforms Eventually assisting in training activities Networking with stakeholders (inclusive of the local council, schools, colleges … other 3rd party bodies) Customer service and sales Engaging in networking activities Working on improving SEO presence with the use of a range of tools Monitoring of website user activity and implementing techniques to improve the user experience Keeping up to date with your skills, ensuring currency These ...

shaping, designing, and governing modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with the customers, Solution Architects, Account Management, Development, and Project Delivery teams to ensure all proposed solutions are scalable … particular focus on Power Platform, Microsoft Fabric, Microsoft 365, and emerging AI technologies such as Copilot and AI Builder. Youll be comfortable switching between customer workshops, technical design sessions, pre-sales discussions, and hands-on solution guidance when required. This is a customer-facing role requiring strong communication ...

role supporting customers across the Hull region and surrounding areas , where youll play a vital part in installing, servicing and supporting Microlise technology within customer vehicles. No prior telematics experience? No problem. Full training is provided, were looking for the right attitude, enthusiasm and willingness to learn. … Jacks blog via the link here ! What youll be doing As a Junior Field Engineer, youll be hands-on from day one, including: Visiting customer sites to install, service and support Microlise products Completing survey visits and recommending suitable technical solutions Carrying out QA checks on Microlise products ...

like-minded tech people. Should you choose to accept, your responsibilities will encompass: Sales (50%) Consult with Purchasing Team to provide quotations for service within the product/services and price ranges defined by the business. Production of contracts for services including liaison with legal functions where required Identify … assigned clients Operate as the lead point of contact for any and all matters specific to your customers Build and maintain strong, long-lasting customer relationships with multiple client stakeholders Hold regular reviews with clients in accordance with Account Management Procedure, including on-site days/visits where necessary ...

Design, plan, and test networking platform projects, for maintenance, expansion, and upgrades Ownership of delivering internal projects to a high standard Escalation for the service desk of client issues they cannot resolve Mentor non-senior engineers to develop skills and knowledge Participation in our on-call rota … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...