16 of 16 Remote/Hybrid Customer Service Jobs in the North East

Customer Service & Sales Associate Location: Thornaby (Hybrid Working)- 2 Days from home and 3 in the office Salary: £28,000 - £30,000 + Bonus Are you a confident, ambitious and customer focused individual looking to build a long term career in sales? This is an exciting opportunity … same. Full training will be provided, making this an excellent opportunity for someone looking to develop a long term career within sales and customer success. Why Join? Excellent progression opportunities. Hybrid working with Mondays and Fridays from home. Annual bonus paid in July and January. 25 days holiday plus ...

Service Desk Analyst Location: County Durham Salary: Up to £30k Working Pattern: 4 Day week, 8am - 6pm Office Attendance: Hybrid working, occasional travel to other site We are recruiting for an experienced ICT Service Desk Analyst to join a growing Technology Services team. This is an exciting opportunity … support a modern IT environment, providing high-quality 1st and 2nd line technical support while contributing to digital transformation and continuous service improvement. Working as part of a collaborative IT team, you'll be responsible for supporting end users across a broad range of technologies, resolving technical issues, maintaining ...

vision, strategy, roadmap and value proposition for a programme or portfolio of digital services, creating achievable and measurable objectives for a portfolio digital service based on transformation programme goals.Set product priorities, strategic direction and leadership for a programme or portfolio of products in a transformation programme.Create and iterate programme … across HMRC Lines of Business to identify reuse of components and patterns in services.Oversee live services and continuous improvement work for the product/service and management of vendor contracts as and when needed.Lead and support multidisciplinary product teams through discovery, alpha, beta, and live phases of development, turning ...

Complaints & Data Protection Case Coordinator | Immediate Start Available Are you highly organised, detail-oriented, and passionate about delivering excellent customer service while ensuring compliance with data protection regulations? We are urgently recruiting for a Complaints & Data Protection Case Coordinator to join a friendly and supportive Business Support & Compliance … case volumes, trends, and performance Contribute to identifying recurring issues and continuous improvement opportunities What We're Looking For Experience in an administrative, complaints, customer service, compliance, or case management environment Strong organisational skills with the ability to manage multiple priorities and deadlines Excellent attention to detail, particularly ...

technologies that deliver those systems.Understanding wider HMRC technology systems and strategies.Playing a supporting role and delivering specific technical data related aspects of the service delivery of HMRC systems.Contributing to the delivery Data Strategies, Principles, Standards and other Data Architecture deliverables and making them readily available to wider HMRC through … servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.For more information please visit ...

This is achieved by working closely with our Senior and Executive Leadership Team and analysis end users to deliver and continually improve the current service offering and understanding current and future needs and challenges of performance. Job descriptionProvide accurate, detailed performance analysis to inform SLT decisions. Take the time … InfluencingSeeing the Big PictureBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible ...

InfluencingMaking Effective DecisionsWorking TogetherBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.HMRC’s Fraud Investigation Service (FIS) is responsible for the department’s civil and criminal investigations.Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government. … seeking dynamic Senior eDiscovery Practitioners to drive this exciting new capability. This is a rare opportunity to play a central role in building a service that will become the default digital review solution for HMRC FIS case teams, fully supported by our new eDiscovery team.Sitting within Forensic Services ...

clients around the globe in key markets. We offer market-leading software products to gyms, health clubs, leisure, parks & recreation centers. Reporting into the Customer Support Manager, you'll be responsible for ensuring that our clients are provided with a best-in-class experience and a frictionless introduction … build strong, long-lasting relationships and become a trusted advisor with key stakeholders across the Xplor business. We are looking for a customer support person to help secure the long-term success of our clients. This position works in a high-volume contact center environment and is responsible ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

experienced, hands-on, CRM Executive to assist in developing and improving Verisure’s communications with our customers. As a CRM Executive, reporting to the Customer Experience Manager, you will work proactively and strategically on all customer communications. You will be an integral part of the Customer Marketing … will have a proven track record of creating email journeys, creating templates and achieving business goals.Responsibilities:Create and manage a communication strategyDevelop and implement customer communication journeysDesign email templates and calls-to-action (CTAs)Monitor and evaluate the success of email campaigns against key business KPIsSegment our portfolio based ...

help us shape a stronger, fairer future? Your next career move starts here.As a Principal Data Analyst in HMRC’s Risk and Intelligence Service (RIS), you will play a leading role in the UK government’s digital transformation journey. You will harness advanced analytical techniques and emerging technologies … paced, collaborative environment. This is your opportunity to join a forward-thinking, expert community and make a lasting difference.Job descriptionHMRC's Risk and Intelligence Service (RIS) are looking for people with the experience and skills to join us as a Principal Data Analyst. You'll find excellent opportunities ...

What we are looking for? Professional or business level fluency in speaking/reading and writing in English. Ideally 2 years of Finance or Customer Service related business admin experience. Familiarity with Microsoft Excel and handling sensitive/confidential data/information. Detail orientated, resilient, organised, flexible, positive … offer at TRG? Clear career progression plan to senior/leadership levels based on performance Holidays: 25 increasing to 27 days (3 years’ service) & 30 days (5 years’ service) + UK bank holidays +10 days 'Work From Anywhere' + paid Birthday + Volunteering day ‘Family Matters’ (enhanced Maternity ...

+ Excellent Company Benefits + Company Vehicle Homebased role covering Newcastle upon Tyne, Durham, Stockton-on-Tees and surrounding areas Are you a Field Service Engineer with experience servicing and maintaining Fire & Security systems, looking to join a well-established and growing company offering long-term career prospects, further … CCTV, access control and fire alarm systems across commercial, industrial and domestic sites. Due to continued growth, they are now looking for a Field Service Engineer to support their expanding customer base across the North East, including Newcastle upon Tyne, Durham, Stockton-on-Tees and surrounding areas. ...

Efficiency and demand management, providing services to many of the major water utility companies and their customers, as well as an impressive cross sector customer portfolio. Our services cross over all aspects of water demand management offering complementary and beneficial services to our clients and end customers alike. … will oversee the delivery of water-efficiency and field-based projects, ensuring they operate smoothly, profitably and to the highest standards of quality and customer service, while maintaining strong relationships with clients and internal stakeholders. This is a hands-on leadership role where you’ll be expected ...

infrastructure solutions across the UK’s energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK’s leading smart infrastructure solutions company. ...