Field Scheduling Specialist (Workforce Management)
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
With over 35 years of insight, experience, and innovation , Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. Job Description: Ensure fulfilment of Field Service Engineers agendas with focus on immediate to short term Rescheduling and re-assigning services based on … Maintain monthly SLAs Keep up to date with latest system releases Required Skills: Critical thinking, planning and problem-solving skills. A focus on customer services to ensure fulfilment in a time frame that suits the both the customers and business needs Good communication skills in order to relate … some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers. Diversity & Inclusion Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds more »
Employment Type: Permanent
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