1 to 1 of 1 ICT Support Technician Jobs in the North East

Northern Skills are recruiting on behalf of In Studio. In Studio are looking for a hardworking teamplayer to join their busy team as an ICT Support Technician. The successful candidate will provide technical support to customers and gain a level 3 in Information Communication Technician. Role Customer … Support: Provide technical support to customers (internal and external) through various communication channels including phone, email, and live chat Troubleshooting and Diagnosis Use appropriate troubleshooting methodologies and tools to identify and resolve ICT problems and fault 3. Technical Specifications: Interpret and apply technical specifications relevant to ICT tasks to ensure accurate and effective solution Build and update of WordPress websites Security Compliance: Implement and adhere to security policies for ICT tasks, ensuring compliance with organizational requirement Issue Resolution: Use relevant tools and technologies to resolve technical issues, ensuring timely and effective solution Stakeholder Communication: Communicate more »