3 of 3 Remote/Hybrid ITSM Jobs in the North East

services for the NHS Business Services Authority (NHSBSA) and our customers. We are looking for an experienced and motivated individual to join the IT Service Management team on a 12-month fixed term opportunity covering maternity leave Based in either Newcastle or Blackpool, this role combines both Problem Management … wide range of benefits and high street discounts! Main duties of the job As an IT Service Manager working in the DDaT IT Service Management Team, you will demonstrate a range of IT Service Management skills. The role requires a dedicated focus on Problem Management; as such it requires ...

principles. · Familiarity with version control (e.g. Git) or Salesforce DX tooling. · Exposure to AppExchange solutions (e.g. Conga) or third-party integrations. · Experience using an ITSM or ticketing platform (e.g. Jira Service Management, Halo, Freshdesk, ServiceNow). What We Offer · Hybrid working — minimum 3 days per week in our Newcastle upon ...

/WAN network connectivity across multiple sites Strong knowledge of Microsoft Office applications Experience working with advanced ITIL processes and best practices Experience using ITSM tools and managing ITSM processes Excellent communication skills with the ability to engage effectively with users at all levels of the organisation Deliver IT Infrastructure ...