industries, and supporting technology and business processes Ability to extract and analyse data using a variety of tools such as Excel, SQL etc. Knowledge of diagram tools (like Visio) and knowledge of various modelling techniques Strong business analysis and good interpersonal skills Strategic mindset with strong conceptual, creative and analytical approach Strong problem-solving skills and ability to More ❯
experience, and technical acumen are highly desirable for this position. Key Skills: Proven experience in a Business Analyst position Proficiency in Business Analysis tools such as Jira, Confluence, Visio, or MIRO Experience with Agile, Scrum, and Waterfall methodologies Basic understanding of SQL Knowledge of IT infrastructure, including on-premises, hybrid, and cloud-based systems Comfortable working with development More ❯
or a related subject. Professional certification (e.g., CCNA, CCNP) is preferred. Experience with Cisco: switches, routers, firewalls, Catalyst Center, ISE, WiFi. Desirable skills: Advanced Excel skills. Documentation skills. (Visio a plus) Excellent problem-solving skills. Strong communication and presentation skills. Ability to work independently as well as in a team environment. Detail-oriented with the ability to multitask. More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
TechNET IT Recruitment Ltd
Zendesk) Familiarity with knowledge management tools and documentation practices Strong understanding of ITIL principles across incident, problem, and change management Skilled in Power BI (reporting/visualisation) and Visio (process mapping) Analytical & Communication Skills Confident analysing performance metrics and identifying service trends Skilled in conducting root cause analyses and implementing effective solutions Strong communicator, capable of engaging both More ❯
sunderland, tyne and wear, north east england, united kingdom Hybrid / WFH Options
TechNET IT Recruitment Ltd
Zendesk) Familiarity with knowledge management tools and documentation practices Strong understanding of ITIL principles across incident, problem, and change management Skilled in Power BI (reporting/visualisation) and Visio (process mapping) Analytical & Communication Skills Confident analysing performance metrics and identifying service trends Skilled in conducting root cause analyses and implementing effective solutions Strong communicator, capable of engaging both More ❯
Gateshead, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
in line with industry standards Skills and Experience required: - Proven experience of capturing and documenting customer requirements, creating detailed software specifications - Microsoft Azure DevOps experience to capture requirements - Strong MS Office skills, in particular Visio, PowerPoint, Excel and Word - Attention to detail - Experience of working on projects simultaneously - Solid Analytical skills with an interest in data and More ❯