7 of 7 Remote/Hybrid Process Improvement Jobs in the North East

Consultancy Engage with customers to understand business processes, challenges and objectives Facilitate discovery workshops and requirements-gathering sessions Identify opportunities for AI, automation and process improvement Translate business requirements into practical technical solutions Act as a trusted advisor throughout the customer journey Solution Design & Delivery Design and implement … Microsoft 365, Azure and Modern Workplace technologies Experience working directly with customers to gather requirements and design solutions Knowledge of workflow automation, business process improvement and systems integration Strong problem-solving and analytical skills Excellent communication and stakeholder management abilities Ability to translate technical concepts into clear business ...

adopt AI-driven ways of working. This is an excellent opportunity for an experienced consulting professional with expertise in legal operations, legal technology, transformation, process improvement or AI-enabled change programmes to work on high-profile projects across the UK legal market. Key Responsibilities Lead complex transformation programmes … with experience advising senior leadership teams within law firms, legal departments or other professional services organisations. Technology and AI knowledge including legal technology platforms, process improvement methodologies and the practical application of AI within legal service delivery. Commercial and business development capability with a proven track record ...

problems, evaluate options, and make recommendations aligned with strategic goals. Elicit, analyse, validate and prioritise business and user requirements, using techniques such as BPMN process flows, wireframing and data analysis. Define epics, features, user stories, acceptance criteria and non-functional requirements; maintain traceability and facilitate prioritisation. Use business modelling … process improvement and digital/data systems analysis to represent organisations, processes, relationships, and systems; identify gaps, recommend improvements, and support implementation and validation. Build and maintain strong stakeholder relationships and cross-functional teams, communicating clearly, reaching consensus and adapting messages to different audiences. Analyse and prioritise user ...

technology strategy and roadmap Ensure technology services align with business objectives and customer requirements Identify emerging technologies and opportunities for innovation Drive continuous improvement across technical operations, service delivery and customer outcomes Act as the senior technical authority within the business Service & Solution Development: Oversee the development and evolution … practices Ensure compliance with relevant regulatory and industry requirements Manage technology risk and support business continuity initiatives Drive operational efficiency through automation, standardisation and process improvement Skills & Experience (Essential): Proven leadership experience within an MSP, technology services or consultancy environment Strong technical background across cloud, infrastructure, cyber security ...

detailed notes Collaborating with internal teams, partners, and third parties Supporting end-user devices and Microsoft 365 environments Contributing to documentation, best practices, and process improvements What you’ll bring: Strong Microsoft stack knowledge (Windows 10/11, M365, Azure) Experience in a service desk/MSP environment Excellent ...

Responsibilities: Lead, coach, and develop a team of Business Intelligence Analysts and Researchers Drive a positive, high-performance culture focused on collaboration and continuous improvement Manage workloads, priorities, and resource planning across the function Review reporting outputs and ensure the delivery of high-quality intelligence products Interpret business data … experience managing and developing teams within a Business Intelligence, Insights, Reporting, Research, or Analytical environment Strong coaching, mentoring, and people development skills Experience driving process improvements and operational efficiencies Comfortable interpreting data, trends, and reporting outputs Understanding of Power BI and business reporting tools Strong communication and stakeholder management ...

take ownership of the Applications Division of an award winning, growth focused technology consultancy. The team is built around modern Microsoft technologies, automation and process improvement. This is a strategic role with significant influence, driven by a recent merger that's expanded their customer base, strengthened their partner position … Dynamics, Power Platform, SharePoint, Teams and modern AI tooling, e.g. CoPilot Experience leading or shaping an application-led function covering development, automation, AI or process transformation. Confidence in commercial leadership: negotiating with partners, steering proposals, and influencing senior stakeholders Credibility with technical teams, backed by hands-on experience ...