3 of 3 Qualitative Research Jobs in the North East

Job summary This role supports the Digitisation Strategy of the NHSBSA. The post holder will be responsible for managing a user experience research team, undertaking user research activities on their own projects, and providing training and mentorship for user researchers within the organisation. The post holder will ensure the team generates new and useful user insights through mainly … qualitative research, using agile research methodologies, translating these into features and actions that will enable our services to develop and iteratively improve their digital services for customers. You will be able to drive the day-to-day management of tasks while maintaining a wider vision of the Digitisation Strategy and business goals and objectives. What do we … and your loved oneso Access to a wide range of benefits and high street and online discounts Main duties of the job Leading and conducting pro-active user experience research projects including the creation of user research deliverables to provide in- depth, actionable insight, so that issues and opportunities are clearly identified and properly reported. Planning, designing and More ❯

insight and excellent analytical and problem-solving skills? If so, the NHS Business Services Authority (NHSBSA) may have the role for you! We're excited to welcome new User Research Officers to our team, with several opportunities currently available. This is a fantastic chance to make a real impact while advancing your career. You will be responsible in supporting … the digital project teams by identifying user needs through research and confident when gathering and sharing this information to stakeholders. You will need to be curious, insightful, and encouraging of your team's creativity! What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such … responsibility for specific areas of the business and/or projects and working closely and alongside Service and Project Management teams and Corporate Functions to develop user experience and research needs. Working with project and service teams to devise appropriate research strategies to facilitate early-stage concept and prototype testing, and continual research on design iterations. Leading More ❯

a rate between £500/day (Outside IR35). This role will be a hybrid of working at home and in the office. Responsibilities: - Plan, design, and conduct user research to gather insights on user needs, behaviours, and pain points. - Use a variety of research methods, including interviews, usability testing, surveys, and data analysis. - Collaborate with service designers … for users and ensure their needs are at the forefront of decision-making. - Work closely with the project team to ensure compliance with criteria and principles. - Document and share research findings to inform the development of user-centred solutions. - Contribute to the development of personas, user journeys, and scenarios. - Provide expertise in accessibility and inclusivity to ensure all users … are considered. Essential Skills: - Experience conducting user research in digital transformation projects. - Strong knowledge of qualitative and quantitative research methods. - Excellent communication and stakeholder engagement skills. - Experience working in multidisciplinary teams. - Knowledge of accessibility standards and inclusive design practices. If you would like to hear more about this opportunity please get in touch More ❯