1 of 1 Remote SLA Jobs in the North East

and critical thinking to address complex infrastructure-related problems Follow established best practices and standards in infrastructure service delivery Coordinate with vendors (e.g., Microsoft) and internal stakeholders to meet SLA targets and minimize escalations Participate in rotational 24x7 support and weekend standby for critical issues Required Skills & Technologies VMware vSphere, NSX-T/V, SRM vSAN, VCF, Tanzu Aria Suite … vRealize) PowerCLI, vRO, Terraform Networking fundamentals Microsoft Azure, SCCM, Intune SQL Server, AD, ADFS Windows Server, Hyper-V Azure AD, Debugging Tools SLA & escalation management Linux RHEL, CentOS, Ubuntu Bash, Python, Ansible Docker, Kubernetes Systemd, YUM/APT CI/CD familiarity Basic & Preferred Qualifications Basic: Bachelors degree in a relevant field or equivalent combination of education and experience Typically More ❯