2 of 2 Remote/Hybrid SLA Jobs in the North East

Service Desk analyst

Hiring Organisation
Jackson Hogg
Location
Newcastle Business Park, Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
traditional support work Technical Skills You should have experience with: Windows 10/Windows 11 Microsoft 365 (O365) Active Directory IT ticketing systems and SLA-driven environments Working with third-party providers and escalation processes ...

Cloud and Infrastructure Admin

Hiring Organisation
Harvey Nash
Location
Northumberland, England, United Kingdom
Employment Type
Full-Time
Salary
£39,000 per annum
within SLAs, ensuring system availability, and providing technical guidance for trust projects. Key skills and responsibilities, Manage call workflows to guarantee consistent achievement of SLA targets by the team. * Experience using network monitoring tools such as LogicMonitor or SolarWinds Hands-on experience with physical server maintenance and support Experience with ...