SLA Jobs in the North East

Service Level Agreement (SLA)
England > North East

The table below provides summary statistics for permanent job vacancies advertised in the North East requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 19 May 2025, comparing them to the same period in the previous two years.

6 months to
19 May 2025
Same period 2024 Same period 2023
Rank 65 78 71
Rank change year-on-year +13 -7 -20
Permanent jobs citing SLA 11 40 40
As % of all permanent jobs advertised in the North East 1.36% 2.12% 3.19%
As % of the Quality Assurance & Compliance category 7.10% 12.50% 11.66%
Number of salaries quoted 11 35 22
10th Percentile - £22,900 £27,900
25th Percentile £21,250 £31,125 £31,500
Median annual salary (50th Percentile) £22,500 £35,000 £36,750
Median % change year-on-year -35.71% -4.76% +19.51%
75th Percentile £56,875 £47,500 £38,750
90th Percentile £67,500 £73,500 £40,125
England median annual salary £32,750 £32,500 £40,000
% change year-on-year +0.77% -18.75% +6.67%

All Quality Assurance and Compliance Skills
North East

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in the North East.

Permanent vacancies with a requirement for quality assurance or compliance skills 155 320 343
As % of all permanent jobs advertised in the North East 19.23% 16.99% 27.37%
Number of salaries quoted 73 220 110
10th Percentile £30,200 £32,500 £31,500
25th Percentile £47,500 £38,500 £36,250
Median annual salary (50th Percentile) £60,000 £52,500 £47,586
Median % change year-on-year +14.29% +10.33% +26.51%
75th Percentile £72,500 £63,917 £60,938
90th Percentile £82,500 £77,750 £69,649
England median annual salary £60,000 £52,500 £57,500
% change year-on-year +14.29% -8.70% +4.55%

SLA
Job Vacancy Trend in the North East

Job postings citing SLA as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for SLA in the North East

SLA
Salary Trend in the North East

3-month moving average salary quoted in jobs citing SLA in the North East.

Salary trend for SLA in the North East

SLA
Salary Histogram in the North East

Salary distribution for jobs citing SLA in the North East over the 6 months to 19 May 2025.

Salary histogram for SLA in the North East

SLA
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North East region over the 6 months to 19 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear +15 11 £22,500 -35.71% 13
SLA
England

SLA
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (63.64%) Confluence
Cloud Services
1 1 (9.09%) AWS
1 1 (9.09%) Azure
1 1 (9.09%) Azure DevOps
1 1 (9.09%) Azure Logic Apps
1 1 (9.09%) Dynamics 365
1 1 (9.09%) GitHub
1 1 (9.09%) IaaS
1 1 (9.09%) Power Platform
Communications & Networking
1 1 (9.09%) Firewall
1 1 (9.09%) VPN
Development Applications
1 7 (63.64%) JIRA
2 1 (9.09%) Git
2 1 (9.09%) Jenkins
General
1 6 (54.55%) Law
2 2 (18.18%) Social Skills
3 1 (9.09%) Analytical Skills
Job Titles
1 7 (63.64%) IT Support
2 6 (54.55%) Analyst
2 6 (54.55%) IT Analyst
2 6 (54.55%) IT Support Analyst
2 6 (54.55%) SQL Analyst
2 6 (54.55%) SQL Support Analyst
2 6 (54.55%) Support Analyst
3 1 (9.09%) Application Development Manager
3 1 (9.09%) Applications Development Manager
3 1 (9.09%) Applications Manager
3 1 (9.09%) Head of IT
3 1 (9.09%) Integration Engineer
3 1 (9.09%) IT Services Manager
3 1 (9.09%) IT Support Specialist
3 1 (9.09%) Security Specialist
3 1 (9.09%) Software Integration Engineer
3 1 (9.09%) Systems Integration Engineer
3 1 (9.09%) Technical Security Specialist
3 1 (9.09%) Technical Specialist
3 1 (9.09%) Technical Support Specialist
Libraries, Frameworks & Software Standards
1 1 (9.09%) .NET
1 1 (9.09%) AngularJS
1 1 (9.09%) React
1 1 (9.09%) Web Services
Miscellaneous
1 1 (9.09%) Legacy Systems
1 1 (9.09%) Management Information System
1 1 (9.09%) Self-Motivation
Operating Systems
1 1 (9.09%) Linux
1 1 (9.09%) Windows
Processes & Methodologies
1 7 (63.64%) Agile
1 7 (63.64%) ITSM
1 7 (63.64%) Root Cause Analysis
2 6 (54.55%) Incident Management
3 2 (18.18%) Coaching
3 2 (18.18%) Customer Service
3 2 (18.18%) Integration Testing
3 2 (18.18%) Mentoring
3 2 (18.18%) Service Management
3 2 (18.18%) Software Engineering
3 2 (18.18%) System Testing
4 1 (9.09%) Business Case
4 1 (9.09%) Business Strategy
4 1 (9.09%) CI/CD
4 1 (9.09%) DevOps
4 1 (9.09%) Problem-Solving
4 1 (9.09%) Server Virtualisation
4 1 (9.09%) Technical Leadership
4 1 (9.09%) Technology Transformation
4 1 (9.09%) User Stories
Programming Languages
1 6 (54.55%) SQL
2 1 (9.09%) C#
2 1 (9.09%) Java
2 1 (9.09%) JavaScript
Qualifications
1 2 (18.18%) Degree
2 1 (9.09%) CCDA
2 1 (9.09%) CCNA
2 1 (9.09%) CCNP
2 1 (9.09%) Cisco Certification
2 1 (9.09%) MCSD
2 1 (9.09%) MCSE
2 1 (9.09%) Microsoft Certification
Quality Assurance & Compliance
1 2 (18.18%) QA
2 1 (9.09%) Accessibility
2 1 (9.09%) ISO 9001
2 1 (9.09%) ISO/IEC 27001
Vendors
1 1 (9.09%) Cisco
1 1 (9.09%) Microsoft