1 of 1 Remote Support Technician Jobs in the North East

and Cyber Security Salary range: £28,800 to £35,000 per annum DOE Location: Onsite Newcastle - Gosforth office - 100% Office based Contract type : Permanent Our Team The IT Site Support team plays a vital role as a second-line function, committed to resolving incidents and ensuring that everyone in the bank has the necessary tools to perform their jobs … effectively. We prioritize clear communication, exceptional customer service, and outstanding results. Our team members are distributed across the country, working in a hybrid model to support our branch network, main offices, and remote workers. What you'll be doing Perform onsite deskside support for Virgin Money colleagues in the Newcastle Gosforth Location Take ownership of incident tickets, and … request handled Work with other teams and third parties to identify and solve problems affecting the IT estate We need you to have Experience of working within an IT support team, with a proven track record in colleague support roles and have and understanding of ITIL frameworks Windows 11 experience and sound understanding of Microsoft software - including O365 More ❯