2 of 2 Remote Technical Support Engineer Jobs in the North East

Social network you want to login/join with: Technical Support Engineer Tier I, newcastle-upon-tyne, tyne and wear col-narrow-left Client: Action1 Location: newcastle-upon-tyne, tyne and wear, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 8 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯

Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Our client is a leading software company, with clients including NASA, Electronic Arts, Samsung, and Tesla. We are seeking a Senior Technical Support Engineer with experience supporting PHP-based applications, specifically Zend Framework. In … this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience, especially on mainframes, is a plus but not essential. Responsibilities: Represent our client as the first point of contact. Assist customers by demonstrating expertise in PHP. Diagnose and troubleshoot performance and integration issues. Support Linux and More ❯