1 to 2 of 2 2nd Line Support Jobs in North London

In Technology Group are looking for a 1st/2nd Line Support Engineer to join one of our clients in North London, based on site. As a 1st/2nd line support engineer, you will be responsible for providing up … as a senior point of contact for resolutions from the service desk and escalating above as appropriate. Daily Responsibilities: Be responsible for 1st/2nd line support, both in person and remotely Oversee the provision of support to multiple clients across various sectors. more »

Are you an experienced 2nd Line Engineer who is keen to further develop your 3rd Line skills? Do you have recent experience of working for an IT Support company (MSP)? Are you keen to progress your career within a fantastic, supportive company who …/or solving problems in environments rich in Windows Server, Exchange, IIS, Cisco Internetworking, VPN's, firewalls, backup systems and more. Responsibilities for the 2nd Line Support Engineer: IT Support relating to technical issues involving Microsoft’s core business applications and operating systems … Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Terminal Services, and Citrix Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets System documentation maintenance and review more »