2 of 2 Customer Experience Jobs in North Wales

Digital Operations Change Manager

Hiring Organisation
Iceland Food Group
Location
Deeside, Flintshire, Wales, United Kingdom
Employment Type
Permanent
delivering improvements across our Store Online operation. This role is responsible for supporting and delivering operational change that improves productivity, reduces cost, enhances the customer experience, and simplifies processes for our Store colleagues. Working closely with Store Operations, Technology, Learning & Development, and external suppliers, the successful candidate will … technologies and ways of working Performance and productivity improvement initiatives Our mission is simple: Reduce the cost of operating our online business, improve customer service, and make life easier for our Store colleagues. Key Responsibilities Lead and support operational improvement projects across the online fulfilment operation. Identify opportunities ...

Insights Analyst

Hiring Organisation
Iceland Food Group
Location
Deeside, Flintshire, Wales, United Kingdom
Employment Type
Permanent
team. This is an exciting opportunity to play a key role in shaping product ranging and space planning decisions that directly impact sales performance, customer experience and business efficiency. Working across Merchandising, Floor Planning, Trading and Store Format teams, you'll use data and insight to support strategic … scalable solutions. Support the successful delivery of key merchandising and floor planning initiatives throughout the product lifecycle. What We're Looking For Essential Skills & Experience Strong analytical skills with the ability to work confidently with large datasets. Advanced proficiency in Microsoft Excel and SQL . Experience building ...