1 of 1 Remote/Hybrid Customer Retention Jobs in North Wales

delivered and managed. You will play a key role in ensuring new clients are successfully onboarded onto the platform while also providing ongoing customer support. This role bridges technical support and customer success, ensuring a smooth implementation journey and strong client retention. This role would suit someone with … experience in SaaS onboarding, implementation support, or customer success within a technology-driven business. The Role & responsibilities of the candidate: Manage end-to-end client onboarding process Deliver platform training sessions (virtual and in-person where required) Configure systems and support initial setup Provide first-line support for software ...