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Graduate IT Support Technician Buckley up to £25,000 ShortList Recruitment are on the lookout for a Graduate IT Support Technician to join a fantastic client based in Buckley who are going through a period of exciting growth. The Graduate IT Support Technician will be responsible for providing IT desk … my client can support enthusiastic candidates in their technical development, provide opportunities to work with modern technology, and offer avenues for career growth. The Graduate IT Support Technician will escalate more complex faults, keep users updated on progress and completion of all IT-related incidents, and ensure top-class customer … service at all times. Essential skills for the Graduate IT Support Technician: • Knowledge of Active Directory and Microsoft 365. • Able to resolve and escalate technical issues as needed, dealing with escalated tickets. • Ability to assist in installing/configuring new hardware and software. • IT related degree or apprenticeship • Strong communication more »