rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for two committed and passionate Lead Software Engineers to join our growing business. About the Role As a Lead Developer within the online team, you will be the technical lead in one of our squads focused More ❯
Technical Support Team Leader Wrexham £33,000-36,000 The Technical Support Team Leader will be joining a global organisation, based within their modern UK headquarters. The company pride themselves on maximising the latest technology, knowledge and business approach to deliver a first-class customer experience. The successful Technical Support Team Leader will be rewarded with a company pension … and life assurance; subsidised staff canteen; free on-site parking; childcare vouchers; uniform provided. The hours of work are Monday to Friday 9am-530pm. Summary The Technical Support Team Leader will be responsible for managing and maintaining the daily operations of the team, handling queries from clients in a timely and effective manner and manage the returns process to full … client satisfaction and operational efficiency. Main Responsibilities Team Management Schedule and oversee daily activities of the support team and conduct regular performance reviews, feedback, and training. Lead, mentor and develop a team of Technical Support Specialists. Support a team of Skilled Operators to deliver an effective and efficient returns process. Ensure all technical support cases are documented and tracked accurately More ❯
rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for two committed and passionate Lead Software Engineers to join our growing business. About the Role As a Lead Developer within the online team, you will be the technical lead in one of our squads foc More ❯
