1 of 1 Remote Sage Support Jobs in North Wales

NMS Recruit are seeking an enthusiastic Sage Support Consultant to help customers get the most out of their Financial Solution. You will identify customer needs, troubleshoot any software and system issues, and drive first-contact resolution. Your problem-solving skills will ensure our customers get the most out of their products and services. An ideal candidate will already … opportunities for Business Growth and Customer Success. Pro-active self-starter with the ability to learn quickly and prioritise your own. Problem analysis and investigation work. Receiving and answering support tickets via a variety of channels from customers on the support helpdesk to work towards resolving cases whilst meeting SLAs. To carry out other support duties that … to detail. Strong sense of ownership of issues end to end and problem-solving skills, with a desire to achieve great outcomes. Desired Experience Accreditations would be highly advantageous (Sage Intacct). Experience working in Customer Service or Technical role. Experience working with Finance based Solutions: IRIS, Sage or Xero (or other) software solutions. Industry experience in areas More ❯