1st Line Support Technician
Bangor, Gwynedd, Wales, United Kingdom
Siamo Group Ltd
1st Line Support Technician Looking to progress your career in IT/Software Support? Siamo Recruitment are currently looking for a on a 1st Line Support Technician on a permanent, full-time basis, located in the County of Gwynedd, North Wales! Working within a modern … global company, the successful applicant will be handling customers enquiries and providing 1st line support for bespoke software services. The ideal candidate for this role will be a personable and motivated individual with a background in Customer Support or IT looking to develop their skills in a growing … Effectively use IT systems to provide excellent customer service - Send out and notify customers of scheduled software updates - Escalate queries to higher levels of support if the issue requires further assistance - Recommend appropriate solutions to customer based on existing knowledge - Note any trends in software issues The Ideal Candidate more »
Employment Type: Permanent
Salary: £24,000
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