Technical Support TeamLeader Wrexham £33,000-36,000 The Technical Support TeamLeader will be joining a global organisation, based within their modern UK headquarters. The company pride themselves on maximising the latest technology, knowledge and business approach to deliver a first-class customer experience. The successful Technical Support TeamLeader … assurance; subsidised staff canteen; free on-site parking; childcare vouchers; uniform provided. The hours of work are Monday to Friday 9am-530pm. Summary The Technical Support TeamLeader will be responsible for managing and maintaining the daily operations of the team, handling queries from clients in a timely and effective manner and manage the returns … for results. A person who actively strives to develop themselves and others, driving for quality improvement in all aspects of the role. KEYWORDS: Optician, optical, technical, TeamLeader, management, Manager Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you More ❯
Swansea, Cwmbran, St Asaph, United Kingdom Hybrid / WFH Options
Welsh Ambulance NHS Trust
Job summary An exciting opportunity has arisen for an experienced ICT Service Desk TeamLeader to join our Digital Team, which has set out an ambitious digital strategy over the next five years to deliver the very best information and digital solutions with patient care at its core. WAST is a national service, and the … confirmed upon appointment. This post within the ICT Department requires an enthusiastic and highly motivated individual who responds positively to new challenges. The ICT Service Desk TeamLeader will be responsible for delivering a high-quality, professional service, leading the ICT Service Desk to support the fast-growing Trust's digital services and infrastructure. The ability to … resolve, and plan for a variety of ICT issues to ensure the smooth operation of the Trust's ICT services. In addition, the ICT Service Desk TeamLeader will be responsible for the day-to-day supervision of the ICT Service Desk team, ensuring the delivery of a high-quality, customer-focused support service. About More ❯
Job Title: IT Helpdesk TeamLeader Location: St Asaph, Wales Salary : £28,000 to £30,000 per annum Job Type: Full time, Permanent About Us: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our … and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic customer service-focused teamleader, with previous experience of working within the ICT sector, preferably in an IT 2nd/3rd Line Helpdesk Role. You will be responsible for a team of … from customers who require technical assistance and immediately triage their calls with a view to helping and close that ticket. Key Responsibilities: Support and upskill new and existing team members Reporting to the IT Service Manager Producing up to date team statistics (SLAa, KPIs) for the IT Helpdesk Assist on 1-2-1s with the More ❯