1 of 1 Technical Specialist Jobs in North Wales

Product Support Specialist Opportunity, Chester based office! We’re looking for a Technical Product Support Specialist to join a growing Customer Experience team in Chester. This role is perfect for someone who enjoys problem-solving, learning about different products, and supporting business customers with technical queries. This is a fantastic opportunity to join a collaborative team … support business partners across the UK, and make a real impact in improving people’s experiences with innovative hearing technology. About the Role Title: Technical Support Advisor Role: Permanent, full time Location: Chester, Office based Salary: up to £35K per annum Benefits: 26 days holiday plus bank holidays, pension, life assurance, flexible working hours, growth opportunities What you’ll … be doing Acting as the first point of contact for audiologists and business owners (B2B), providing technical support across a range of products. Handling support queries via phone, email, and Salesforce case management, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands More ❯