BAU Deskside Engineer
- Hiring Organisation
- vertex-it-solutions
- Location
- Trawsfynydd, Blaenau Ffestiniog, Gwynedd, Wales, United Kingdom
- Employment Type
- Full-Time
- Salary
- £36,000 - £38,000 per annum
events and board meetings (including occasional off-site support if required) Perform floor-walking support during Priority 1 incidents to keep users informed Provide VPN and remote access support Handle remote tickets for users working away from base location Act as “smart hands” support for infrastructure/server teams where … support experience Basic Active Directory knowledge (desirable, not essential) Familiarity with Azure administration (desirable) Network troubleshooting knowledge Experience with network builds and printer configuration VPN and remote access support experience Basic server OS awareness for guided smart-hands tasks Strong troubleshooting and analytical skills Candidates must be eligible ...