Conversation Analyst
- Hiring Organisation
- The Citation Group
- Location
- Wilmslow, England, United Kingdom
growth across the Citation Group, hopefully, that’s where you come in. The role We’re on a real journey to use technology and AI in a way that genuinely improves how our customers experience our services. We are looking for someone who enjoys creating clear, helpful and genuinely useful … AI-ready content. In this role, you will look after the content that sits within our Intercom chatbot, work closely with teams across the business to keep our knowledge base accurate and up to date, and use data to understand what our customers need so the bot gets smarter every ...