Junior Data Analyst
- Hiring Organisation
- Money Expert
- Location
- Blacon, Cheshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 30,000 Annual
accurately and to schedule Monitor and report on key metrics: contact rate, conversion rate, abandon rate, and agent occupancy Deliver clear performance analysis and actionable recommendations to operations and leadership Ensure full compliance with regulatory and internal standards Maintain system stability and respond quickly to performance issues … dialler-specific knowledge is something we can develop together. Skills & Experience Strong analytical ability confident reading performance data and translating it into clear recommendations Understanding of contact centre operations, outbound KPIs, and campaign mechanics Experience with dialler platforms or workforce management/reporting/MI tools A proactive, problem ...