Performance Data Analyst
- Hiring Organisation
- MPJ Recruitment Ltd
- Location
- Manchester, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £50,000 per annum
essential). Proven experience in a data analyst or performance analyst role, ideally within a contact centre, claims, or insurance environment. Strong analytical capability with a keen eye for detail and the ability to identify patterns, risks, and anomalies in data. Advanced Microsoft Excel skills, including the ability … e.g. call volumes, abandon rates, service levels) and operational performance metrics. Confidence to challenge stakeholders and influence change using data-led insight. Strong organisational skills with the ability to manage multiple priorities and deliver to tight deadlines. Benefits: A competitive salary Monday - Friday 9am-5pm, 7-hour shift ...