IT Application Support
Newton-Le-Willows, Merseyside, North West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Linaker Limited
plays an essential role in ensuring the smooth and efficient functioning of Linaker. You will be responsible for driving business-as-usual support for our critical IT applications (CRM, CAFM and MS365), as well as supporting reactive requests and identifying operational efficiencies to support the overall business strategy. WHAT YOU WILL BE RESPONSIBLE FOR Daily Operations & Support First Point of … System Issue Management: Act as the first point of contact when critical applications are degraded, escalate issues, and track resolution progress. Engineer Support: Support engineers with issues on the CAFM mobile system, troubleshoot problems, and escalate if necessary. Query Management: Respond to system-related queries. Report Requests: Scope and submit requests for report creation or amendments to CAFM/CRM … data interrogation skills. Excellent problem-solving abilities and attention to detail. Highly experienced in MS365 and Entra ID environment. Comfortable working with SaaS based products. Proficiency in CRM/CAFM systems (or equivalent) and a deep understanding of their functionalities. Strong communication skills and the ability to handle reactive requests effectively. Ability to work collaboratively with various stakeholders (internal and More ❯
Employment Type: Permanent, Work From Home
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