8 of 8 Remote/Hybrid Customer Retention Jobs in the North West

Pinnacle, part of K3 Capital Group, are recruiting a Customer Account Manager (CAM) for Sage 200 and Sage Intacct. As a Pinnacle Customer Account Manager (CAM), you will be responsible for managing customer accounts, growing revenue, maintaining strong relationships and ensuring customer satisfaction with our software … value of our solutions within their organisation. This role is predominantly based from home on a remote basis, with occasional travel. Key responsibilities Customer Relationship Management Develop and nurture strong customer relationships to gain a deep understanding of their business objectives and challenges, ensuring our software and services ...

Product Manager – Service Design experience! We are looking for a Product Manager with a strong focus on end-to-end customer journeys and lifecycle thinking to shape and grow our rewards, perks, and cash-incentive propositions. This role fills a key capability gap: embedding service design thinking within product … delivery. The successful candidate will connect customer journeys to execution, ensuring the rewards experience feels coherent, valuable, and intentional from onboarding through to long-term engagement. While acquisition is performing strongly, this role is squarely focused on reducing early churn and increasing long-term loyalty by delivering meaningful, ongoing ...

Coty, Mars, Diageo, Unilver etc They have a really strong value proposition to sell - you have something people want and helps them Strong client retention 100+ team hitting >15m in revenue, they are going places! Working with 1000s of retailers around the globe The Role This role ...

achieve desired win rates. Build strategic relationships with consultants, prospects, clients, and the sector at large. Develop a deep understanding of market and customer trends taking a consultative selling approach to better identify client pain and needs in advance of procurement processes. Work closely with stakeholders to influence … customer journey, routes to market and industry perception at large. Acting as an ambassador for the Group, engaging with stakeholders at the highest level, including presenting keynote speeches at industry conferences and round table events, awards and other public events to maximise visibility to support the brand Lead ...

assessment. This role will own the full sales cycle, develop pricing/licensing strategies, deliver tailored demos, and act as the voice of the customer to influence future product development. Ideal for a consultative seller with experience in environmental software or technical SaaS solutions. Ideal Candidate Proven B2B SaaS … deliver engaging product demonstrations to technical and non-technical audiences. Commercial acumen in pricing, licensing and recurring revenue models. Experience influencing product roadmap through customer feedback. Self-motivated, consultative approach with excellent relationship-building skills. Business Development Manager Environmental Software (SaaS) Key Responsibilities Own the sales lifecycle: lead generation ...

advantageous but not essential Sales or CRM certifications (e.g.HubSpot, LinkedIn Learning) are a plus Experience Exposure to sales, SDR, business development, or other customer-facing roles Familiarity with lead generation, outreach, or CRM tools (e.g. HubSpot, Salesforce, Zoominfo or Linkedin) – full training will be provided Key Skills & Competencies: Strong … gamification technology for sports rights holders, sportsbooks, consumer brands and media outlets. Our technology and expertise are critical to brands looking to improve their customer retention rates, increase lifetime value and ultimately drive true brand affinity. We pride ourselves on being different. We think outside ...

grown through a combination of acquisition and organic expansion and now operates with a strong national footprint and a sizeable SME and mid-market customer base. We have worked closely with this business and understand how they operate commercially, how they support their sales teams and where they … investing next. Recent leadership alignment, continued acquisition activity and increased focus on customer value and retention have created genuine momentum internally. This is a well-established MSP that still feels like it is building its next chapter. Role Overview: You will be responsible for managing and growing ...

grown through a combination of acquisition and organic expansion and now operates with a strong national footprint and a sizeable SME and mid-market customer base. We have worked closely with this business and understand how they operate commercially, how they support their sales teams and where they … investing next. Recent leadership alignment, continued acquisition activity and increased focus on customer value and retention have created genuine momentum internally. This is a well-established MSP that still feels like it is building its next chapter. Role Overview: You will be responsible for managing and growing ...