9 of 9 Remote/Hybrid Customer Retention Jobs in the North West

ambitious Account Manager - Software Solutions to join our growing Software Solutions division. This is an exciting opportunity to work with an established customer base, helping organisations maximise the value of their software investments while driving account growth, renewals and recurring revenue. You'll be the trusted advisor to your … Manage and develop relationships with an established portfolio of customers. - Act as the primary point of contact for key software solution accounts. - Conduct regular customer reviews and success planning sessions. - Identify opportunities to upsell and cross-sell additional software, security products and services. - Manage contract renewals and commercial negotiations. ...

ambitious Account Manager - Software Solutions to join our growing Software Solutions division. This is an exciting opportunity to work with an established customer base, helpingorganisationsmaximisethe value of their software investments while driving account growth,renewalsand recurring revenue. You'llbe the trusted advisor to your customers, working closely with … Manage and develop relationships with an established portfolio of customers. - Act as the primary point of contact for key software solution accounts. - Conduct regular customer reviews andsuccessplanning sessions. -Identifyopportunities to upsell and cross-selladditionalsoftware, securityproductsand services. - Manage contract renewals and commercial negotiations. - Build and execute account growth plans that ...

time | Permanent About the opportunity Via is partnering with a growing technology and digital services business to recruit an Account Manager for its SMB customer team in Manchester. You'll take ownership of a portfolio of around 100 small and medium-sized business customers , building strong relationships, retaining accounts … performance targets. What you'll be doing Manage and grow a portfolio of around 100 SMB customers Build long-term relationships with key customer contacts and decision-makers Understand each customer's business, priorities and commercial needs Identify opportunities to upsell and cross-sell additional products and services ...

succeed, who value openness and honesty, and who see mistakes as part of learning quickly and getting better. We're builders, problem-solvers, and customer champions who believe in innovation with purpose, human-first technology, and delivering results that matter. You'll work alongside passionate colleagues building technology that … ambitious, curious, and excited by the idea of building something meaningful in a fast-moving tech business. The Solutions Architect is a senior customer-facing role responsible for leading new customer implementation projects from initial discovery through to a successful go-live. You are the person who bridges ...

within a well-established organisation. You will lead the data and insights strategy, influence commercial decision-making, and help drive growth through advanced analytics, customer intelligence, and marketing effectiveness. The Company They are a market-leading business that delivers essential services and solutions to organisations across multiple sectors. With … strong customer base and a commitment to innovation, they are investing in their data and analytics capabilities to improve decision-making and unlock new commercial opportunities. Data sits at the heart of their growth plans, making this a highly visible and influential leadership position. The Role You will ...

customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work … SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

Fully Remote (UK) UK & Sweden Markets I'm hiring a CRM Manager for an established international online gaming and sportsbook business, helping drive customer engagement, retention, and revenue across key European markets. This is a fantastic opportunity for a hands-on CRM professional who enjoys combining customer … with the scale and backing of a long-established global operator. The CRM team works closely with commercial, acquisition, and product functions to maximise customer engagement and long-term value. The role Reporting into the Head of CRM, you'll take ownership of CRM activity across Sportsbook customers ...

hire a Head of Marketing Analytics . This is a high-impact leadership role focused on helping the business make better commercial decisions through customer insight, segmentation, campaign analytics, and marketing intelligence. The organisation has grown significantly through acquisition and now operates across multiple service lines and international markets … creating a huge opportunity to unlock value from its data assets. The opportunity The business generates vast amounts of customer, operational, and service data but is only beginning to fully exploit its potential. They're looking for someone who can move beyond reporting and help answer questions like: Which ...

Australia’s #1 mid-market Managed Service Provider . While the award might have been earned across the Tasman, the standards, culture, and customer experience that got us there are exactly what we’re bringing to New Zealand. (And after nine years of winning, we’re starting to think … similar Experience working with SMB and mid-market clients and selling into the C-suite A strong track record in account management, client retention and growth, you know how to build and retain trust Confidence in consulting across IT strategy, infrastructure, security, and technology roadmaps Strong organisational skills ...