1 to 25 of 71 Customer Service Jobs in the North West with Remote Work Options

knowledge of software programming in multiple modern languages. Boyum or Codeless platforms Demonstrated willingness and ability to quickly learn SAP and related technologies. Excellent customer service skills. Ability to collaborate and work well in a team. Desirable: Ideally experience as a SAP B1 developer or Microsoft Application Support. more »

Yourgene LightBench® and Yourgene QS250, ideal for cell free DNA applications in NIPT and oncology including liquid biopsy. Yourgene also has a global laboratory service network equipped to be a full life-cycle partner for clinical, research and pharmaceutical organisations to support partners at the preclinical, clinical, and post … key in identifying new business opportunities, ensuring a strong base for regional growth. Overall responsibility: The Inside Sales Specialist is responsible for managing the customer base for Yourgene Health clinical PCR customers, for identifying and qualifying new opportunities across the range of products, and for feeding back market needs. … oral communication skills, good organisational approach, and a desire to partner with other members of the sales team. Key areas of responsibility: Managing the customer relationship with PCR customers in assigned territories Expanding sales opportunities with existing customers, moving beyond current products Identifying and qualifying new opportunities across the more »

Technical Support Engineer Location: Liverpool L33, Office Based only. Salary: £26,000 - £28,000 per annum, DOE. Contract : Full time, permanent. Service Desk Analyst - About the role Curveball Solutions invites you to join our dynamic team as we embark on an exciting journey to further elevate our standing as … a leading IT Managed Services Provider. With a proven track record in outstanding customer service and client retention, we have experienced remarkable growth since our transformation into the MSP space five years ago. The ideal candidate will bring a wealth of experience from the IT industry, demonstrating a … across Microsoft, network, and cloud environments, and a commercial understanding to contribute to our future growth. Key Tasks Work as part of an IT Service Desk team based on ITIL principles. Provide both reactive and proactive IT support to customers and internal staff, answering technical questions and adhering to more »

the Stores & Logistics Manager, to safely and accurately receipt, store, pick and pack, dispatch items. Using appropriate IT systems, equipment and processes to meet customer requirements. Skills: Experience of working in a warehouse & logistics environment Working knowledge of SAP (warehouse management) and other ERP systems, MS Excel and Outlook … Fork Lift Truck Licence Holder Excellent communication skills. Ability to use own initiative Knowledge of and practical experience in stores procedures. Customer Focus, experience in delivering customer service with a positive and can do attitude. Methodical and thorough approach to work, and the ability to multi-task more »

Why we need you? The Junior Customer Support Consultant (or Associate Support Consultant, as we call it internally)is part of the Customer Support team, and there is a requirement to ensure the right processes, people and technology are in place to provide a 'first class service that is seamlessly integrated with the wider business. This is a fast-paced job role, where the Junior Customer Support Consultant will effectively handle customer enquiries, as well as managing complaints and issues. The customer service team provide a professional and engaging experience to our … our business and client and therefore you will need to ensure your personality, professionalism and engaging personality comes through in the form of exceptional customer experience. As a customer service advisor, you are responsible for providing a quick, effortless and exceptional customer service experience to more »

at Home Group. Youll provide excellent administrative support to our Repairs and Maintenance teams, keeping systems up to date, driving productivity and providing brilliant customer service. Typical day as our Administrator Ensuring our systems contain accurate, real-time information including maintenance works required on our customers homes Responding to … customer, colleague, and supplier enquiries through our email inboxes, as well as answering telephone queries Using our works order management and other systems to ensure all materials, equipment and subcontractor orders are updated Ensuring our trade operatives know each day what they need to do, where they need to more »

very important to James Body, CEO. So you must be keen to share your skills, knowledge, have a 'can-do' attitude and first class customer service quality. Equally being part of an amazing team means that you will get to develop your technical skills. You will be expected more »

Salary: £32,100 Job Type: Full Time Location: South Manchester Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. £32,100 South Manchester 39 hour week, working hours 8am-4:30pm Monday Thursday … of responsive maintenance jobs. You will leave customers homes in a condition that is safe, clean and in good working; this together with excellent customer service is the core of the Great Places repairs service we need you to deliver. You will deliver high productivity to get … diagnosis, multi trade working and effective relationships with the supply chain You will be working remotely and completing jobs on a mobile device Respecting customer homes, leaving them clean and safe Treating your customers with respect and empathy What youll need: Certified in City & Guilds NVQ level 3 in more »

software industry. Their unique, tailored approach empowers small businesses and large enterprises alike, and their platform is backed by a reputation for innovation and customer success. This is an exciting opportunity for an experienced sales professional to join their dynamic team and make a real impact. Why this company … Market Leader: They are a recognised innovator in the software space, with a global customer base and a track record of success. Consultative Approach: They focus on building lasting partnerships with clients, understanding their unique needs, and delivering tailored solutions. Strong Reputation: They are known for their exceptional customer service, cutting-edge technology, and commitment to client success. Remote Working: Enjoy the flexibility and autonomy of working from home while being part of a collaborative and supportive team. Rewards & Benefits: Competitive Salary: £40,000 - £45,000 basic salary, with an on-target earning potential of £70,000. more »

an exciting opportunity for an experienced Commercial Insurance Claims Handler to join our Financial Lines Specialty Team based in Liverpool. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven experience across Financial Lines will allow you to ensure … CII qualified or working towards), is a natural multi-tasker and well versed in Professional Indemnity, D&O & E&O. You will put the customer at the heart of everything you do, utilising know your customer (KYC) and treating customers fairly (TCF) methodologies, handling claims in line with … be plenty of opportunities to get involved in other exciting projects. Responsibilities: You will be managing claims from across different Financial Lines products ensuring service standards are met and/or exceeded, You will keep an efficient diary system for all claims, ensuring claims are chased as required, You more »

budgets and reimbursement for professional memberships What will this role consist of? Attract new business sales opportunities Collaborate with other teams to support successful customer onboarding Provide the highest level of Customer service through the sales process Track and report on your own sales performance against monthly more »

Assist with new release testing Reporting on and summarizing high-level risks Application Support Engineer Essential requirements: Experience in an IT support role/customer services or similar Experience working with a help desk system (ideally Zendesk) Excellent communication skills Problem solving mentality Application Support Engineer Beneficial skills: Experience more »

a worldwide freight forwarding company. With over 70 offices, 200 agents covering 5 continents we offer local expertise with global experience catering to each customer's specific transportation and logistics needs. This is a hybrid role working 3 days in the office and 2 days home. Your role of … to handle import customs clearances. In this position you will hold ultimate responsibility for the following duties/tasks: - Provide an outstanding level of customer service to both internal & external clients - Handling Sea/Air and Road freight customs clearances. - Ensure the accurate and timely processing of import … organisational & time management skills Benefits Salary £30,000 to £33,000 Flexibility for the right candidate Pension 23 days holiday rising with length of service Hybrid working 3 days in the office, 2 days from home more »

the ability to research and analyze data drawn from multiple sources to find problems and make effective decisions Strong business and financial acumen Strong customer service orientation; ability to develop and maintain effective working relationships with a variety of stakeholders Ability to translate the technical nature of compensation more »

Customer Service Advisor, Crewe Remote Working (After 8 weeks of On-Site Training) £23,982.40 Per Annum + Benefits Are you an active listener who has a passion for helping others? Are you a problem solver who challenges the norm to inspire new ideas? Have you ever thought … about using these skills for customer service? If so, Assurant could be the perfect place for you to start your new career! Who are we? Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue … manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we more »

Manchester (Remote) Salary: Up to 65k DOE Job type: Full time, permanent The Role: As a Modern Workplace Consultant, you will be in a customer facing role in our highly performing Modern Workplace team to cover all aspects of: requirements gathering, solution design, installation and implementation of Microsoft Office … TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and … Server Reporting Services desirable Relevant previous experience in similar role (preferably two years minimum) Proven track record of delivering solutions, multiple projects and maintaining customer relationships Benefits; Company bonus scheme 25 days annual leave + public holidays Life assurance 4 x Salary Contributory pension scheme at 4% matched Perk more »

installations, backed up with reliable, accountable aftersales support. With a culture of integrity and high ethical standards we are the largest authorised distributor and service provider for INNIO’s reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide … 1st and 2nd line support to users within the Clarke Energy Group. You will be providing an efficient and reliable service, resolving issues in a timely manner and keeping users informed. Supporting other team members, you will be happy to get involved in a range of projects and working … to get the job done. The Benefits: - Competitive salary - 25 days holidays - Enhanced holiday entitlement based on length of service - Holiday buy and sell scheme - Company pension scheme - Health care cash plan - Life Assurance - Employee Assistance programme - Hybrid working - Reward and Recognition - Development and investment in our employees About more »

manufacturing/engineering/tech organisation and your day to day responsibilities will include Dealing with sales enquiries and providing our customers with outstanding customer service Providing support to our External Business Development Managers and wider sales team Providing quotations, in line with customer requirements Forecasting and more »

online channels, including social media, email marketing, and digital advertising Relationship management: Build and maintain strong relationships with existing and prospective members, providing exceptional customer service and support throughout the sales process Team leadership: Lead and motivate a small team of sales professionals to effectively execute sales plans more »

and ensure we close projects in a timely fashion. Work with the Technical, Operations and Finance teams in order to ensure we provide excellent service to our customers. What we are looking for in you: At NCC Group we are passionate about passionate people. We are looking for individuals more »

Line Support Technician, you will play a pivotal role in providing exceptional tech support to users. With your ability to troubleshoot problems and your customer-centric approach, you will help users navigate through their tech challenges, ensuring their satisfaction and continued productivity. Your Responsibilities: Provide first-line support to … articles. Collaborate with the 2nd and 3rd line support teams to resolve complex issues. Stay informed on the latest developments in tech support and customer service practices to enhance our services. We Offer: A competitive salary range of £25,000 to £28,000, dependent on experience. Opportunities for more »

outside of the box and go the extra mile. Pro-activity and self-motivated with the proven ability to drive results and provide excellent customer services to all levels of the organisation. High level of motivation to see success delivered through own personal efforts and those around them. What … is in it for you? This is a business who strive to create a Financial Service experience thats kinder to people and planet. Unlike banks, they dont have public or private shareholders which means we can invest 100% of our profits back into the business. As a result, the more »

Windows Server, and the Microsoft Office Suite Evidence of knowledge and proficiency with administration and maintenance of relational databases used by supported applications Excellent customer service skills are an absolute necessity – you will interact with stakeholders at all levels across the organisation and should feel confident in offering more »

customers the freedom and assurance they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. The Service Now Systems Specialist ensures the proper functioning of applications - especially ServiceNow ITSM - used by Charterhouse. You will need to co-ordinate with business analysts … in London or Liverpool and at home. Requirements Perform regular reviews of data held in applications to identify inconsistencies, duplicates or quality issues within Service Now and CRM. Perform application health checks, raising concerns to IT support as appropriate Ensure systems configurations within Service Now are fulfilled and … changes (e.g. starters, leavers) are catered for on the system and licence allocations updated accordingly Ensure users are trained appropriately in using CRM and Service Now applications, including creating/maintaining training materials Work remotely (on a hybrid basis) and support remote users where applicable Create and modify reports more »

of providing innovative and efficient software solutions to streamline supply chain and logistics operations across various sectors. With a strong commitment to excellence and customer satisfaction, our client continues to drive success and transformation in the supply chain industry. As a member of the Development Operations Team, you will … new functionality for checking into core software releases. Document standard operating procedures for new project functionality to assist in the process of handover to customer sites and to the Customer Support team. Work with customer services to ensure the successful handover of projects to the Customer Support team: Assist the Customer Support team with second-level support queries. Develop and check in new code modifications into customer repositories adhering to defined processes. Ad-hoc technical requests. CORE SKILLS 3 years working with Progress OpenEdge (Hands-on development is preferred but not required). more »