1 to 25 of 351 Customer Service Jobs in the North West

Bolton, Manchester, and the surrounding areas. Established in 2022 as a Family Business property specialist, our vision was clear: to elevate the standard of customer service in buying, selling, letting, and property management. Whether you're purchasing, selling, or renting your property or business through us, we guarantee … a first-class service with a personal touch. Our values of honesty, support, and trust are at the CORE of everything we do, delivered in a professional and approachable manner. With over 15 years of experience, we've meticulously refined our processes to ensure our clients are at the more »

As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and … technology. Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving … challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop more »

looking for a challenge. The ideal candidate will have IT Support experience, be willing to learn new technologies, and have a high level of customer service. You will receive ongoing training and be able to shadow senior engineers performing migrations and rollouts on multiple platforms. This role provide a more »

looking for a challenge. The ideal candidate will have IT Support experience, be willing to learn new technologies, and have a high level of customer service. You will receive ongoing training and be able to shadow senior engineers performing migrations and rollouts on multiple platforms. This role provide a more »

individual who can prioritise workload and meet deadlines. Be part of our Helpdesk Team as a Helpdesk Admin Apprentice, ensuring the delivery of successful customer service for our clients. Role Keep our client maintenance system updated with crucial information on van usage by our engineers Coordinate with sub … Months Positions Available 1 Closing Date Monday, 24th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Organisation skills Customer care skills Administrative skills Number skills Logical Qualifications English GCSE or equivalent, grade 4 (Essential) Maths GCSE or equivalent, grade 4 (Essential) About the … at all levels within the business giving us the edge on our competitors in that we are able to offer an exceptional level of customer service and providing real people with real values who are always obtainable and extremely passionate about our business. more »

A Lancashire based Tech Company are looking to recruit a number of enthusiastic and ambitious Trainee Service Desk Analysts for its Tier 1 Service Desk.A great opportunity to break into the IT sector and be full trained and developed in troubleshooting software and hardware issues. Hybrid working available … services Provide office-based telephone, email and remote access support. Take ownership of incidents from start to finish, escalating and feeding back to the customer as required. Maintain a high customer experience throughout the life-cycle of all incidents and problems Troubleshoot PC hardware and peripheral issues Raise … rd party suppliers through to resolution Assist in software deployment and configuration projects Communicate with other departments to ensure smooth operation of the Service Desk Who are we looking for? Are you looking for that initial break into the IT sector? Are you enthusiastic with great communication skills and more »

Swarm Training is working with OneFile with their search for a Level 2 Customer Service Apprentice. This is an excellent chance to kickstart your career within a highly successful team and work within a fast-paced and exciting industry. Role During this apprenticeship, you will provide a vital … service to customers, by accurately inputting qualification data from various sources, into OneFile’s internal database. This allows customers to track the progress of their learners and use the main features of the products. You will provide advice to customers on the layout of a qualification, to help track … Training will be with us – Swarm Training, a national provider of apprenticeships throughout the UK. The successful candidate will work towards the Level 2 Customer Service qualification, this apprenticeship will take 12 months to complete with assessments. Functional Skills in maths and English, if required. Training schedule has more »

enhance personal development. Person Specification A successful candidate will ideally have the following skills: Excellent communications (strong written and verbal communication skills). Excellent customer service (willing to go the extra mile). Have interest in learning about current/new/future technologies to help the Company … flair for problem solving. Be able to manage/prioritise their own workload so tasks can be completed to a customers satisfaction and meet Service Level Agreements where necessary. Good time management. Full UK driving licence. Ability to work under pressure. Support Engineer Due to continued expansion, they are … experienced IT engineers to join their Support Team, providing support both remotely and at customers premises. Main duties will include: To troubleshoot and resolve customer issues and questions, whilst maintaining an accurate task record in our helpdesk system Proactively help resolve support tickets as required To participate in infrastructure more »

A fantastic opportunity as First Line Customer Support for Digi Dog Tech has become available. Working with industry professionals in a brand newly re-furbished office, you will be providing a friendly and warm welcome to customers and clients, excelling in customer service and be fully supported … by the technical team. Role Providing excellent customer service in a professional and timely manner, your main duties and responsibilities will be: Answering incoming and outbound calls to new and existing customers. Responding to incoming emails, providing full customer service support Maintaining and establishing close working … a professional and timely manner Meet and greet new and existing customers in store providing a professional warm welcome Recording (raising a ticket) for customer service requests for issues in addition to faults, invoice queries, job quotes and any other query raised by a customer or potential more »

Lake District in Cumbria. For over 140 years, weve been committed to hiring the best people to deliver the highest quality products and unparalleled customer service. We are a dynamic and close-knit digital and design team dedicated to working on a variety of fascinating large-scale projects. Despite … and optimising paid advertising campaigns, focusing on social platforms, project management, and creative collaboration. You will ensure our clients receive the high standard of service that H&H Reeds is known for. The main responsibilities of the role will be: - to build and maintain strong, collaborative partnerships with key … expect from a well-established, forward-thinking employer, such as a competitive salary (based on experience), company pension with increased employer contribution based on service, training and personal development, free onsite parking and salary sacrifice schemes, we also offer an income protection policy and private healthcare benefits. Our holiday more »

Duties include - booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Thursday, 4th July 2024 Start Date Monday, 22nd July 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

knowledge of software programming in multiple modern languages. Boyum or Codeless platforms Demonstrated willingness and ability to quickly learn SAP and related technologies. Excellent customer service skills. Ability to collaborate and work well in a team. Desirable: Ideally experience as a SAP B1 developer or Microsoft Application Support. more »

sheets, making sure they are always kept up to date and relevant. Follow all IT Policies and Procedures. Other duties as directed by the Service Delivery Manager or Head of IT. Training During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly … Friday, 28th June 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Logical Team working Customer service experience Ability to work to deadlines Active listening Interpersonal skills Ability to prioritise workload Flexible approach to overtime Keen to begin IT more »

of Partners and end users across the UK. The Provisioning Manager will ensure that the team not only meets but exceeds performance targets in customer service and customer satisfaction by cultivating a proactive, high energy, supportive, and innovative team environment. Responsibilities Team Leadership and Development: Provide leadership … and direction to the team of Team Leaders and Provisioning Agents focusing on the delivery of Customer Connections with excellent customer updates through out the process. Develop managers and team members' skills in customer service, problem resolution, and effective communication through regular training and coaching. Foster … a collaborative team environment that encourages high performance and a positive workplace culture. Performance Management: Monitor individual and team performance against service level agreements (SLAs) and key performance indicators (KPIs) including Delivery to Promise, Mean Time To Provide, Customer Satisfaction, Connections completed, email and call handling; implement strategies more »

holder will be based in Newton Building where most of our film practical teaching and film sets are based, and where our equipment loan service operates from, with planned sessions at our MediaCity campus. You will have excellent knowledge and experience of film production techniques and equipment, organising and … of the role. You will be expected to demonstrate high levels of initiative, and be creative, enthusiastic, open, and collaborative.?You must demonstrate outstanding customer service, organisational skills, together with a high level of self-motivation and a commitment to working as part of a team.? Key Responsibilities more »

a comfortable and professional working environment and plenty of support to develop your career. About us Woodgate & Clark has been providing a loss adjusting service to the UK insurance market for over 40 years and, since 2015, has been part of the Van Ameyde Group, Europe's market leader … in international claims management. At Woodgate & Clark, we pride ourselves on our superior technical expertise and the quality of the service that we provide to our clients, whilst enjoying one of the highest ratios of qualified personnel in the profession. The Role – Desk Adjuster/Adjuster Technician: Following our … for an experienced Desk based Loss Adjuster, or Senior Claims Technician looking for career progression, to manage a range of Property claims effectively, providing service delivery within clients SLAs. The role offers a varied portfolio of claims, including Domestic, Heritage, High Net Worth, Places of Worship, Property Owners and more »

We are recruiting for a Customer Service Advisor to join our client in Warrington on a full time permanent basis. Our client is a leading provider within its industry providing products across the world. Salary: upto £30,000 per annum ( dependent on skills and experience) Hours of work … on-top Friday off for your birthday Health Cash Plan Life insurance (4 x annual salary) Cycle to work scheme On-site parking Long service awards Industry training is provided. The Role: Processing all sales transactions on the company MRP system. Ensuring prices and contracts are up to date … in the system. Supporting the commercial team to ensure customer communications are effective. Effective management of customer queries, and expectations. Communicating customer feedback to the rest of the business. Recording and resolving customer complaints, in-line with company procedures. Maintaining sales information including order and quotation more »

We are recruiting for one of the largest broadband service provider, seeking experienced individuals who would like to be part of their sales team. You will be expected to help and assist customers on technical queries and inquiries to re-contracting customers whilst offering additional products and services SUBJECT … natural flair for striking rapport with others Excellent conflict management skills and objection handling techniques Committed to delivery of a consistently high quality of customer service Generic Profile Previous call centre work preferred Broadband service provider experience advantageous or a technical/IT background Excellent telephone manner more »

First Central employees are operating at the required competency and meeting regulatory requirements. Were all about people, so youll contribute to positive improvements to customer experience and outcomes, through continuous improvement, reporting and analysis of trends. Do you thrive to ensure the best customer service and outcome … appraisal documentation within required timeframes Your experience: Providing coaching to employees Working in a quality assurance environment including risk and controls principles, focusing on customer outcomes Problem solving and continuous improvement principles Data analysis and translation of management information to tangible actions Private motor vehicle insurance industry, ideally in … adopt a logical approach to resolving problems Strong computer skills with experience in MS Office, particularly Word and Excel ACII Qualification (desired). Behaviours Customer focused Strives to deliver performance targets and drive business improvements to contribute to the success of the team and business Business acumen Self- motivated more »

contract areas To produce accurate reports, work orders and specifications using Nat Fed SOR's To monitors sub-contractor works for quality VFM and customer satisfaction. To be fully aware of and to carry out the role in line with the organisations complaints policy and procedures. To manage budgets … experience in carrying out specifications of jobs and will be confident in providing costings and recommendations. You will be able to produce condition reports. Customer Service is at the forefront of everything we do. Our Surveyors will aim to create a positive impact on our residents' lives and … training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your more »

Able to both manage and expand existing relationships and generating new business relationships Commercially astute, professional, organised Solution based sales approach, positive, professional and customer service orientated Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies more »

Purchase Scheme Eye care Vouchers Life Assurance (4 x annual salary) 31 days holiday (including bank holidays), rising to 38 days with length of service Wellbeing Support Company Pension Full uniform provided You will be: Undertaking maintenance, service and repair activities on Mercedes Benz motor vehicles to the …/repair requirements. You will have: NVQ level 3 (or equivalent) in light vehicle maintenance At least 2 years experience after qualifying period. Excellent customer service skills Responsibility for the quality and quantity of your work A full UK driving licence Experience working in an efficient and process more »

with occasional work in Newton Building on the Peel Park campus where our practical teaching/filming classes are taught and our equipment loan service operates from. You will have excellent knowledge and experience of film production editing and facilities, organising and maintaining resources and good administration skills. You … will be expected to demonstrate high levels of initiative, and be creative, enthusiastic, open, and collaborative.?You must demonstrate outstanding customer service, organisational skills, together with a high level of self-motivation and a commitment to working as part of a team.? Key Responsibilities Demonstrate correct methods and more »

engaging and interesting role with a very varied responsibility base - it is an excellent role and company to join for someone who is ambitious, customer service driven and looking to further their career. Working in a team, you will provide any customer assistance needed by the client … client helpdesk, you must be able to quickly to build relationships with customers and understand the sites and their maintenance needs; providing a superior service to the client. Within this environment you will take the call from cradle to grave ensuring jobs are monitored, customer satisfaction is checked … and then the job is closed and paperwork/invoices issued. Day to day duties of the role include: Logging calls received from the customer and updating records. Allocating engineers to jobs; both reactive and planned. Instructing subcontractors through to purchase ledger maintenance. Collating and processing timesheets and expenses more »

At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our … commitment to excellence and in fostering a vibrant, customer-focused community of golf enthusiasts. Join our eCommerce team as a Senior Digital Merchandiser and play a crucial role in enhancing our online shopping experience and driving digital sales growth. You will collaborate closely with the eCommerce team to align … Lead the Digital Product Content Executive in product creation and ensure SEO-friendly product content. Enable product publications, manage product attribution data, and optimise customer journeys. Search & Merchandising Own LHN ordering, navigational category assignments, and implement UX principles. Conduct A/B testing, manage product recommendations, and understand inventory more »