26 to 50 of 329 Customer Service Jobs in the North West

systems, your business is vulnerable. Boosting efficiency Chasing customers for payments is costing businesses time and money and can lead to cash flow issues. Customer convenience Today's business customers deserve a better, more flexible customer experience. Blink gives them the convenience they're after. Being able to … solving and a passion for technology? We're seeking a dynamic individual to lead our Client Support Team, where technical expertise meets top-notch customer service. This role demands a proficient individual who can adeptly handle customer queries, foster strong client relationships, delve deep into our technology and … employees appropriate responses to client requests, addressing issues, guide and assist employees in investigations and resolving escalations, and coordinating tasks to meet deadlines and service level agreements (SLAs). Review and suggest process updates to improve efficiencies. Participate in operational and planning meetings with department leadership. Completing projects and more »

solutions. The Company The company have established themselves as a leading manufacturing provider and have recently expanded their operations across the UK. Providing exceptional customer service is at the heart of what they do it s no wonder their customers keep returning You ll be joining a team more »

About The Business: Our client is the industry leader in supplying the fast fit industry and is well known for its exceptional levels of customer service, which is provided through their innovative IT systems and desire for improvement. The company has been established for over 40 years and … family 23 days annual holiday (excluding bank holidays) The main purpose of this role is support the internal Account Managers, providing training on exceptional customer service and developing their ability to highlight the presence of their in-house brand amongst their dealer network. This role reports directly into more »

Service Assurance Analyst Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent … customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... JBLK1_UKTJ more »

available Benefits: Car Parking cards and Fuel cards Pension on call payment Start date ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester . Senior Field Service Engineer will be required to fault … find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time … served Field Service Engineer , a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve more »

installations, backed up with reliable, accountable aftersales support. With a culture of integrity and high ethical standards we are the largest authorised distributor and service provider for INNIO s reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide … 1st and 2nd line support to users within the Clarke Energy Group. You will be providing an efficient and reliable service, resolving issues in a timely manner and keeping users informed. Supporting other team members, you will be happy to get involved in a range of projects and working … to get the job done. The Benefits: - Competitive salary - 25 days holidays - Enhanced holiday entitlement based on length of service - Holiday buy and sell scheme - Company pension scheme - Health care cash plan - Life Assurance - Employee Assistance programme - Hybrid working - Reward and Recognition - Development and investment in our employees About more »

well as liaising with overseas Airlines and overseas offices. You will input data into IT systems, maintain systems and provide a high level of customer service. Your role will involve liaising with customers, taking bookings, arranging deliveries, completing air freight documentation, completing customs entries and clearances, dealing with overseas … department, with the level of experience required to hit the ground running, although ongoing training is provided. You will also have excellent communication and customer skill with the ability to work under pressure and be flexible, Good PC skill and the attention to detail is paramount. Benefits * Salary more »

Just Recruitment is working with a market leading manufacturer, looking to recruit a Field Service Engineer to cover the Manchester/Bolton/Preston/Chester areas and surrounding. The key purpose of this role is to be responsible for the installation, commissioning, service, repair, breakdown and maintenance … maintenance, or fault-finding visit To be considered for this exciting role you must be able to demonstrate a background working in a field service or technical support role, gained within a capital equipment environment. You should be qualified to a minimum of HNC level or above in electrical … an electrical test and inspection background would also be considered. Applicants are welcome from a wide range of equipment backgrounds You must have impeccable customer service skills and a confident and professional manner in customer facing environments. Key requirements Previous experience of performing in a technical field more »

A great opportunity has arisen for an experienced Service Desk Analyst. Working as part of a larger team, the Service Desk Analyst is responsible for providing 1st line support for all L&Q colleagues in relation to technology issues and requests. In this challenging but rewarding position at … L&Q, the duties of Service Desk Analyst include communicating with staff via various support channels, including our ITSM tool Cherwell. Resolving IT equipment and application problems, analysing information systems performance and maintaining accurate Service Desk records. You will provide a high level of customer service to end users virtually and face to face. We are looking for a customer service driven Service Desk Analyst who is knowledgeable, efficient, and willing to take ownership over their work. You will join a large knowledgeable team who are passionate about technology, whilst providing a more »

We are currently recruiting for experienced Customer Support Team Leader for our who is the worlds number one manufacturer of materials handling equipment providing quality sales and service across the UK. Reporting to the Customer Support Manager, you will develop, lead, and motivate the Customer Support … Team to deliver the highest levels of support for their customers and stakeholders, embracing the company concepts to enhance the customer experience. Benefits: Competitive salary. Company sick pay. Free eye tests and flu jabs. Rewards which include discounts at major shops, gym memberships and family days out. Free car … parking and vending machines on site. As a Customer Support Team Leader, your duties will be: Provide excellent customer service to internal and external stakeholders. Manage communication (inbound/outbound) of the responsible business area/s. Oversee activities conducted by the Customer Support Team. Work more »

Job Title: Customer Support Team Leader Location: Warrington (WA1 4PN) Salary: £30,947.00 per annum Shifts: Monday- Friday 08:00- 16:30 & 08:30- 17:00 Contract Type: Permanent We are currently recruiting for experienced Customer Support Team Leader for our who is the world's number one … manufacturer of materials handling equipment providing quality sales and service across the UK. Reporting to the Customer Support Manager, you will develop, lead, and motivate the Customer Support Team to deliver the highest levels of support for their customers and stakeholders, embracing the company concepts to enhance … the customer experience. Benefits " Competitive salary. " Company sick pay. " Free eye tests and flu jabs. " Rewards which include discounts at major shops, gym memberships and family days out. " Free car parking and vending machines on site. As a Customer Support Team Leader, your duties will be: - " Provide excellent more »

of Excel, Microsoft Word document reports, forms or templates and PowerPoint presentations. Essential Experience: Previous experience of similar roles in an Engineering environment Excellent customer service skills Excellent communication skills - both verbal and written Drive for continuous improvement Enthusiastic and conscientious; with a team player attitude. Good level more »

We currently have an exciting opportunity for an Apprentice Service Engineer to be part of our Nationwide Platforms Apprenticeship Scheme. As Apprentice Service Engineer you will be working with our Engineering team at our local depot. Our apprenticeships give you the unique opportunity to learn, work and gain … Employment if successful to start in October/November 2024. Responsibilities include: - As a participant of the Nationwide Platforms Apprentice Training programme, the Apprentice Service Engineer will be developed to fulfil the role outlined as part of a structured training programme and have the opportunity to work on one … of Europe's largest construction sites Support the Location Service Manager in the effective running of the Depot Workshop. Carry out pre delivery inspection (PDI) of machines at depot or on site as required and in conformance with manufacture' specification, company policy and the regulations affecting the use. Repair more »

holder will be based in Newton Building where most of our film practical teaching and film sets are based, and where our equipment loan service operates from, with planned sessions at our MediaCity campus. You will have excellent knowledge and experience of film production techniques and equipment, organising and … of the role. You will be expected to demonstrate high levels of initiative, and be creative, enthusiastic, open, and collaborative.?You must demonstrate outstanding customer service, organisational skills, together with a high level of self-motivation and a commitment to working as part of a team.? Key Responsibilities more »

In the role of a Technical Sales Representative (known internally as a Technical Service representative) within our High Performance Flooring (HPF) business you will assist and support the business in the development of new and existing business. You will ideally be from the HPF industry and have experience of … maintaining a high level of technical expertise within HPF Support in the development of existing and new business Investigate and resolve all types of customer complaints Provide technically correct and accurate reports, literature and specifications for use by customers Maintain and update management systems Travel to customer sites … for... Material or Chemical Engineering experience desirable Ideally experience within the High performance Flooring industry (application, installation, sales, technical) Excellent people skills and previous customer service experience High level of attention to detail and ability to report on data and present findings Ability and desire to travel for more »

hands-on experience, expert mentorship, and a pathway to a successful IT career. Roles and Responsibilities (Will include but not limited to): Work to service level agreements and business deadlines Work towards high quality customer service skills Ability to work as part of a team and unsupervised … Answer telephone calls/emails professionally and promptly Full training to be provided by Baltic Apprenticeships and ITPS. Desired qualities, skills and knowledge: Excellent Customer Service Skills Interest in and some knowledge/exposure to IT such as building/owning PC or assisting family members or friends more »

all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll … remote control software to remotely access computers to resolve faults Logging faults with suppliers (eg broadband, mobile, etc) on behalf of customers Ensuring all customer technical information is documented & kept up-to-date Building new IT systems for customers (eg computers, network equipment, Wi-Fi, etc) Adhere to IT … Employer pension contributions Option to specialise in technologies such as Microsoft Cloud, servers, networks or security Annual bonus Desired Qualities, Skills and Knowledge: Excellent customer service skills experience beneficial Great communication skills Have a keen interest in IT and can demonstrate this Eager to learn GCSE Grade more »

Are you passionate about IT? Thrive off providing excellent customer service? Want to join a company with genuine career progression opportunities? We are looking for a Tier 2 Engineer to join our team; based in our ISOC (Intercitys Secure Operations Centre), to support the managed services customers networks … line diagnosis with a view to resolution Be able to work without continuous supervision and be trusted to provide professional support services to Intercity customer To be able to self-educate and attain industry standard IT accreditation Liaise with clients to analyse, review, identify and develop relationships the meet …/exceed customer need Contribute to highest levels of prospect and customer satisfaction Make recommendations on improvements to Intercity services and service quality Key Skills and Experience: A minimum of one years experience providing security solutions in a technical support role CCNA or equivalent Be familiar with more »

such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »

prospects Comprehensive Benefits : Private healthcare, life insurance, and critical illness cover Generous Holidays : 20 days holiday plus bank holidays, with extra holidays for longer service Incentive Schemes : Recruitment-related bonuses and more Company Vehicle : Provided with a fuel card for hassle-free travel Fully Covered Travel : Occasional working away … We pride ourselves on promoting from within and heavily investing in staff development. Join us, and be part of a team dedicated to exceptional customer service and growth. Your Role As a Water Hygiene Legionella Risk Assessor, you will: Conduct Thorough Assessments : Evaluate water systems, identify risks, and more »

whilst also responding to any maintenance or emergency appointments. We are looking for Dual Fuel Smart Meter Engineers who are passionate about providing excellent customer service along with the safe installation in our customers homes. For our Dual Fuel Smart Meter Engineers broken down: £37500basic salary for the … subject to a DBS check. Experience, enthusiasm and the will to succeed. What we expect: Safe working practices Honesty, reliability Strong work ethics Excellent customer skills About us: Orion are partners to the leading names of the energy industry in the UK with years of experience with Technical Managers more »

At Fourteen IP we are passionate about our Innovation and communication we continuously strive to develop new ideas and solutions that will benefit our customer and our people, it is our vision to create the most innovative solutions for the hospitality industry, enabled by people and power by AI … yourself then this the role for you. The successful candidate will become an integral part of the business, helping to deliver exceptional levels of customer service and innovation. The major responsibilities of the role include : Conduct, review, and document site surveys Install, test, maintain and repair equipment and … of the role: Needs to have an in-depth knowledge of how telecommunication equipment and services work, and be equipped to handle disruptions of service and establish solutions to deal with challenges as they arise in the field. Competent in all aspects of associated cabling works Must be able more »

FIELD SERVICE ENGINEER/MANCHESTER/ACCESS TO COMPANY VEHICLE/£35,000 TO £37,000 OTE/OVERTIME AVAILABLE Are you an experienced Field Service Engineer , looking for a new role with a growing company, that puts its people first? Do you want to work in an … and have grown to be the European market leader in our field of industrial vacuum technology and materials handling. We are looking for Field Service Engineers to join our team to service and maintain three phase electrical industrial vacuum and material handling equipment systems for our exciting range … of customer's commercial, industrial, public sector and blue-chip customers. The role will be based out of our Heywood depot and would suit someone with a background in industrial motors and associated switch gear, it will also include travel to sites across the UK. Four nights per month more »

such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »

the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships … with customers Provide both pre and after sales advice Support customer service/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate more »