3 of 3 Datto Jobs in the North West

support, owning complex technical escalations Strong structured troubleshooting skills, including log analysis, evidence-based diagnosis and root-cause thinking Experience with Autotask, Datto RMM and IT Glue, including monitoring, scripting, time recording and technical documentation Experience of Problem Management, Root Cause Analysis, Known Error/knowledge creation and remediation validation ...

Service Provider (MSP). Microsoft certifications (MD-102, MS-102, AZ-104 or equivalent). Knowledge of Microsoft Defender and endpoint security. Experience with Datto RMM, HaloPSA or similar service management platforms. PowerShell scripting. Understanding of Cyber Essentials and Zero Trust security principles. BENEFITS Company pension scheme. Ongoing Microsoft training ...

Cause Analysis, Known Errors, knowledge creation and remediation validation. Experience supporting Major Incidents and managing vendor/third-party technical escalations. Experience with Autotask, Datto RMM and IT Glue, including monitoring, scripting, time recording and technical documentation. Strong communication skills, with the ability to explain complex technical issues clearly ...