2 of 2 Draytek Jobs in the North West

Services - Supporting and troubleshooting RDS, RemoteApp, and Citrix environments (on-prem and cloud) Networking - Network troubleshooting at 3rd line; supporting Palo Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls Endpoint Support - Support for Windows desktops, applications, tablets, and mobile devices Soft Skills - Effective communication, methodical diagnosis and documentation, independent research, organization More ❯

Azure, Windows Server, Windows 10/11 Active Directory, Group Policy IP networking: TCP/IP, DNS, DHCP, VLANs Server hardware, routers, firewalls (Cisco, Draytek, Ubiquiti) Backup systems, restoration, and business continuity planning IT security best practices Excellent diagnostic and troubleshooting skills Strong communication (written and verbal) and customer service More ❯