Cisco TAC Engineer - Inside IR35 - 3 days on site
- Hiring Organisation
- Franklin Fitch
- Location
- Cheshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
Engineer Location: Hybrid - Chesire Duration: 6 months Inside IR35 - £negiotiable/day Key Responsibilities: Advanced Incident & Problem Resolution Act as Tier-3/4 escalation for complex customer incidents across Cisco routing, switching, and security platforms. Troubleshoot and resolve: o Routing: BGP, OSPF, EIGRP, MPLS, VRF, EVPN/VXLAN … ensure SLA compliance and communication. Conduct proactive configuration reviews, compliance checks, and platform tuning. Support network onboarding, migrations, life cycle upgrades, and change design. Escalation Management & Vendor Collaboration Liaise with Cisco TAC and engineering teams for defect escalation and complex issues. Handle P1/critical outages, providing ...