Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Curveball Solutions
exciting journey to further elevate our standing as a leading IT Managed Services Provider. With a proven track record in outstanding customer service and client retention, we have experienced remarkable growth since our transformation into the MSP space five years ago. The ideal candidate will bring a wealth of … experience from the IT industry, demonstrating a deep familiarity with Microsoft's Cloud Practice portfolio. Your ability to seamlessly navigate and manage a client services desk, coupled with proven expertise in implementation, project, and client management, will be key to your success in this role. Desired experience and … qualifications include people and client management skills, ITIL qualifications, Microsoft Cloud Practice skills and qualifications, a strong technical knowledge across Microsoft, network, and cloud environments, and a commercial understanding to contribute to our future growth. Key Tasks Work as part of an IT Service Desk team based on ITIL more »
exciting journey to further elevate our standing as a leading IT Managed Services Provider. With a proven track record in outstanding customer service and client retention, we have experienced remarkable growth since our transformation into the MSP space five years ago. The ideal candidate will bring a wealth of … experience from the IT industry, demonstrating a deep familiarity with Microsoft's Cloud Practice portfolio. Your ability to seamlessly navigate and manage a client services desk, coupled with proven expertise in implementation, project, and client management, will be key to your success in this role. Desired experience and … qualifications include people and client management skills, ITIL qualifications, Microsoft Cloud Practice skills and qualifications, a strong technical knowledge across Microsoft, network, and cloud environments, and a commercial understanding to contribute to our future growth. Key Tasks • Work as part of an IT Service Desk team based on ITIL more »
support and troubleshoot software application and services including Windows platforms, Microsoft Office 365, Internet Browsers, Terminal Services, backup software, Active Directory and Citrix thin client and locally-installed business applications where required • Work with IT to ensure local applications work and perform consistently on devices • Ensure the CMDB/ more »
