Service Delivery Manager x2 - Manchester
- Hiring Organisation
- Adecco
- Location
- Manchester, United Kingdom
- Employment Type
- Permanent
- Salary
- £70000 - £78000/annum + Benefits
play a key role in ensuring the effective delivery of infrastructure Managed Services to our clients. You'll be responsible for managing contract and financial obligations, maintaining client satisfaction, and driving continuous improvement. This is an exciting opportunity to work with a global delivery account in a first-generation outsourcing … level agreements (SLAs) are met and continuously improved. Collaborate with internal teams to monitor service status, resolve issues, and deliver high-quality outcomes. Oversee financial performance, including forecasting, invoicing, and cost management, ensuring accuracy and transparency. Represent delivery in client discussions, ensuring contractual obligations and service expectations are met. Your ...