IT Infrastructure & Helpdesk Manager
Cheshire West and Chester, Cheshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Cathcart Technology
day IT operations across the business: managing escalations, improving processes, and making sure the team deliver a high quality service. You'll also get involved in infrastructure work; patching, firmware updates, vendor management, and supporting systems across Windows, Linux, VMware, and Cisco environments. The organisation runs a mix of on prem and cloud technology, with an emphasis on security, reliability … ll Be Doing Lead and support a small IT team - coaching, appraisals, and development. Manage helpdesk performance and escalate complex technical issues. Oversee infrastructure operations (servers, networks, patch management, firmware). Support sites in the UK and internationally (Paris, Malta, Hong Kong). Work closely with vendors on renewals and support contracts. Take part in on call support (rotational, optional More ❯
Employment Type: Permanent
Salary: £60000 - £65000/annum
Posted: