with difficult stakeholders and managing stakeholder expectations. * Experience using tools such as Asana, GoogleApps, and ITSM Software such as Halo ITSM or Freshservice * GoogleGSuite (Gmail, Google Chat, Google Docs) preferred but equivalent experience with Office 365 considered. * Windows Desktop Operating Systems (Windows 10,11). * Android Mobile and Apple More ❯
Cumbria, England, United Kingdom Hybrid / WFH Options
Computeam
of IT networking and end user support requests. Looking after around 5 - 10 schools. Use robust and developing knowledge to support across IT services and technologies, including Microsoft, Google and Apple platforms Process and escalate incoming requests for support both on site and remotely via the helpdesk Participate in project work at client sites, with the potential for … troubleshooting skills Knowledge of LAN & WAN technologies Some VMWare and Microsoft Hyper-V experience (desirable) Some experience in recent Microsoft Server 2016-2019 builds Experience with GoogleWorkspace For Education (desirable) Experience with On-Premises software (desirable) Relevant certification in Networking (e.g., CCNA) and/or Microsoft Full UK Drivers License and own car essential Clear DBS More ❯
Proven experience in a similar IT support role and the ability to step into a mentoring, Team Leader role Fluent Spanish - business proficiency required Proficiency with GoogleWorkspace ecosystem (Gmail, Chat, Docs) Windows desktop environments (Windows 10/11) Mobile device platforms (Android and iOS) Microsoft Office 2016/2019 Mitel VOIP phone systems or equivalent Mobile More ❯
Desktop PCs, Laptops, Tablets, Printers, and Network Equipment. Hardware maintenance and repair of Desktop PCs and Peripherals Software installation and troubleshooting of: MS Windows 10 & 11, Chrome, OS, GoogleApps & MS Office as well as the companies' bespoke software Maintain clear Records of Faults and Assets Act in accordance with the Companies IT Policies and Procedures Maintain Good More ❯
the overall success of the team. Develop understanding of the Agile way of working. Assist the Business Analysts with requirements gathering. Perform data analysis using Looker Studio and Google Sheets. Skills you’ll need (minimum criteria) Experience of providing direct end user support with exceptional customer service skills In-depth, hands on ‘problem solving’ expertise of a wide … switches, Wireless Access Points (WAP) and managed cabling. In-depth, hands on ‘problem solving’ expertise in corporate platform and application delivery. e.g. Citrix client, cloud-based GoogleWorkspace applications and MS Office suite Ability to work independently, be a self-starter and own customer issues. Experience using ITSM toolsets like ServiceNow would be advantageous Other things we More ❯
security. Solid understanding of networking , including firewalls and VLANs . Ability to use basic power tools for basic infrastructure installations. Experience with Microsoft 365 migrations from GoogleWorkspace and GoDaddy. Strong knowledge of Active Directory and GPOs . Excellent communication skills and a passion for technology. More ❯
and resolution or escalation as needed. Required Experience & Skills 5+ years in a similar Service Desk or 1st/2nd line IT support role Proficiency in ITSM software, GoogleApps/O365, Windows OS (10/11) Experience with Android/iOS, MDM solutions, Active Directory Advantageous: Citrix, VMWare, Cisco/Meraki technologies Methodical troubleshooting approach Excellence in More ❯
a school, college or similar institution Proficiency in troubleshooting hardware, software, and network issues. Strong knowledge of operating systems (Windows, macOS) and productivity software (Microsoft Office, GoogleWorkspace). Familiarity with educational technology tools and learning management systems is a plus. Excellent communication and interpersonal skills to interact with diverse stakeholders. Ability to work independently and prioritise More ❯
skills Desirable (but not essential) ITIL Foundations Certification Previous experience in a service desk or IT support role (including internships or volunteering) Exposure to tools like GoogleWorkspace, Microsoft 365, Jira/Confluence Relevant industry recognised certifications are considered advantageous but not essential (e.g., CompTIA A+, MTA, Microsoft, Cisco) What's in it for you? Besides the More ❯
collaborate with suppliers, partners, clients and customers. A forward-thinking Senior Business Analyst will be responsible to lead the implementation of Microsoft 365 and migration from GoogleWorkspace across the organisation. This role will enable the integration of Generative and Agentic AI such as Microsoft Copilot into the Civil Service for the very first time. Client Details … office programme in the UK, aiming to halve carbon emissions from Government offices and achieve greater value for Taxpayers. Description Lead the implementation and migration from GoogleWorkspace to Microsoft 365. Inspire change, win hearts and minds and explain how change can impact end users all-the-while enabling adoption. Analyse business requirements to design and support … and create a roadmap that aligns with long-term organisational strategy and goals. Expert knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with GoogleWorkspace (Gmail, Google Drive, Docs) Master at building relationships, negotiating priorities and driving continuous and iterative improvements Strong interpersonal and communication skills, ability to influence stakeholders at all More ❯
collaborate with suppliers, partners, clients and customers. A forward-thinking Senior Business Analyst will be responsible to lead the implementation of Microsoft 365 and migration from GoogleWorkspace across the organisation. This role will enable the integration of Generative and Agentic AI such as Microsoft Copilot into the Civil Service for the very first time. Client Details … office programme in the UK, aiming to halve carbon emissions from Government offices and achieve greater value for Taxpayers. Description Lead the implementation and migration from GoogleWorkspace to Microsoft 365. Inspire change, win hearts and minds and explain how change can impact end users all-the-while enabling adoption. Analyse business requirements to design and support … and create a roadmap that aligns with long-term organisational strategy and goals. Expert knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with GoogleWorkspace (Gmail, Google Drive, Docs) Master at building relationships, negotiating priorities and driving continuous and iterative improvements Strong interpersonal and communication skills, ability to influence stakeholders at all More ❯
collaborate with suppliers, partners, clients and customers. A forward-thinking Senior Business Analyst will be responsible to lead the implementation of Microsoft 365 and migration from GoogleWorkspace across the organisation. This role will enable the integration of Generative and Agentic AI such as Microsoft Copilot into the Civil Service for the very first time. Client Details … with suppliers, partners, clients and customers? They are looking for an experienced Senior Business Analyst to lead the implementation of Microsoft 365 and the migration from GoogleWorkspace across the enterprise. You will lead the implementation of cutting edge Generative AI and Agentic AI capabilities using Microsoft Copilot to empower users with intelligent automation and integrate with … business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you! Description Lead the implementation and migration from GoogleWorkspace to Microsoft 365. Inspire change, win hearts and minds and explain how change can impact end users all-the-while enabling adoption. Analyse business requirements to design and support More ❯
a service environment, demonstrating the ability to meet service levels and quality targets. Proven problem-solving and resolution skills. Proficient IT skills, including experience with Microsoft Office or GoogleSuite; experience with accounting and case management tools are a plus. Clear and concise communication skills, both written and verbal. Confidence and comfort in making proactive & reactive outbound calls. More ❯
the situation and proposed solutions. Qualifications 5+ years of sales experience selling to Managed Services Providers. Must have prior experience selling Microsoft 365 and/or GoogleWorkspace solutions. Proficient in Salesforce. Strong leadership and team-building skills, with the ability to inspire and motivate teams to achieve their goals. Excellent strategic thinking, problem-solving, and decision More ❯
a service environment, demonstrating the ability to meet service levels and quality targets. Proven problem-solving and resolution skills. Proficient IT skills, including experience with Microsoft Office or GoogleSuite; experience with accounting and case management tools are a plus. Clear and concise communication skills, both written and verbal. Confidence and comfort in making proactive & reactive outbound calls. More ❯
mentality with the readiness to jump right in and go. Keep relations warm. Manage the existing pipeline of candidates and identify potential opportunities for the future. Proficiency in GoogleSuite, mail, calendar, apps, and Microsoft Office, Outlook, Word, Excel, PowerPoint BS BA degree Responsibilities Effective understanding of requirements Building effective relationships with key departments to gain buy-in More ❯
integration projects 3+ years experience in a similar role Experience working in an Agile environment Metals and Minerals sector experience Experience using tools such as Asana, Jira and GoogleApps Experience of managing projects Required Qualifications Project management qualification (Prince2 Practitioner or similar) Degree level education (preferably in a relevant field) BENEFITS We are offering an excellent opportunity More ❯
defining the situation and proposed solutions Qualifications 5+ years of sales experience selling to Managed Services Providers. Must have prior experience selling Microsoft365 and/or GoogleWorkspace solutions. Proficient in Salesforce. Strong leadership and team-building skills, with the ability to inspire and motivate teams to achieve their goals. Excellent strategic thinking, problem-solving, and decision More ❯
defining the situation and proposed solutions Qualifications 5+ years of sales experience selling to Managed Services Providers. Must have prior experience selling Microsoft365 and/or GoogleWorkspace solutions. Proficient in Salesforce. Strong leadership and team-building skills, with the ability to inspire and motivate teams to achieve their goals. Excellent strategic thinking, problem-solving, and decision More ❯
defining the situation and proposed solutions Qualifications 5+ years of sales experience selling to Managed Services Providers. Must have prior experience selling Microsoft365 and/or GoogleWorkspace solutions. Proficient in Salesforce. Strong leadership and team-building skills, with the ability to inspire and motivate teams to achieve their goals. Excellent strategic thinking, problem-solving, and decision More ❯
defining the situation and proposed solutions Qualifications 5+ years of sales experience selling to Managed Services Providers. Must have prior experience selling Microsoft365 and/or GoogleWorkspace solutions. Proficient in Salesforce. Strong leadership and team-building skills, with the ability to inspire and motivate teams to achieve their goals. Excellent strategic thinking, problem-solving, and decision More ❯
defining the situation and proposed solutions Qualifications 5+ years of sales experience selling to Managed Services Providers. Must have prior experience selling Microsoft365 and/or GoogleWorkspace solutions. Proficient in Salesforce. Strong leadership and team-building skills, with the ability to inspire and motivate teams to achieve their goals. Excellent strategic thinking, problem-solving, and decision More ❯
defining the situation and proposed solutions Qualifications 5+ years of sales experience selling to Managed Services Providers. Must have prior experience selling Microsoft365 and/or GoogleWorkspace solutions. Proficient in Salesforce. Strong leadership and team-building skills, with the ability to inspire and motivate teams to achieve their goals. Excellent strategic thinking, problem-solving, and decision More ❯
a digital agency and be comfortable with managing several clients within a variety of different industries. Software – you should have experience in using CRM tools, Google Analytics, GSuite, and communication channels such as Slack or Skype. Communication – you should be comfortable engaging with clients, reporting to them over the phone and face to face. Thus, your telephone manner More ❯
paced office, ideally in sales or customer service Strong GCSEs (or equivalent) in English and Maths Excellent attention to detail and organisational skills Confident use of Microsoft Office/GSuite, especially Excel, PowerPoint, and Outlook Clear and professional communication skills, both written and spoken A positive, can do attitude with the ability to prioritise and stay calm under pressure More ❯
