solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications … expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit More ❯
SCSM, Service Now) At least 2 years’ experience within an IT department Previous experience in a similar role would be beneficial An understanding of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of software deployment processes/systems (e.g. Octopus Deploy … pride in work and suggest ways to improve quality Qualifications Degree level education (Computer Science or other relevant technical discipline) or relevant experience Microsoft certifications or training Foundation level ITILMore ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Us3 Consulting
SCSM, Service Now) At least 2 years’ experience within an IT department Previous experience in a similar role would be beneficial An understanding of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of software deployment processes/systems (e.g. Octopus Deploy … pride in work and suggest ways to improve quality Qualifications Degree level education (Computer Science or other relevant technical discipline) or relevant experience Microsoft certifications or training Foundation level ITILMore ❯
oRelevant experience of the subject matter Or Relevant experience of the subject matter Desirable Studying or have recently gained and IT related degree. Qualifications in appropriate IT certification (eg ITIL, TOGAF, Agile, ISTQB, MCP etc) Personal Qualities, Knowledge and Skills Essential Significant knowledge and skills of - Analysis, investigation and resolution of complex ICT and Audio-Visual issues, within new and More ❯
within a fast paced commercial organisation Demonstrate extensive experience & knowledge of the listed technologies Have significant knowledge of IT risks and the importance of suitable mitigations Demonstrate knowledge of ITIL Service Management principles Show reasonable in-depth knowledge of Windows Server, Azure AD, DNS, DHCP & DHCP/IP Have working experience & knowledge with Windows 10/11 system administration Demonstrate … made in advance for a task with resolutions in mind for any issues that arise Highly desirable: Vendor/Supplier Management Business continuity awareness Professional Experience Awareness of ISO27001, ITIL and PCI Security Cloud Technologies: Azure and SaaS based solutions. Microsoft Certifications PowerShell SharePoint/Team Administration Experience of System Migrations including Tenant to Tenant. Experience Technical Project Delivery ITILMore ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Candour Solutions
Senior IT Support Engineer - Manchester - £30,000-£35,000 A growing and forward-thinking business is seeking a skilled Senior IT Engineer to join its IT team during an exciting phase of expansion. This role has arisen due to genuine More ❯
Services. Highly technical with hands-on experience with troubleshooting issues and resolving problems at both server and End User Compute platforms. Reviewing support tickets and managing through to resolution (ITIL Framework). Maintaining a high level of security, performance controls, and compliance. Desirable IT certifications are highly desirable, for example, Microsoft 365 Certified Associate, MCSA, MCSE etc. ITSM experience We More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
First Central Services
interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready More ❯
interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready More ❯
Nantwich, Cheshire, North West, United Kingdom Hybrid / WFH Options
Tech 4
IT services and projects, ensuring continuous improvement. Skills and Qualifications: Education: Bachelors degree in InformationTechnology, Business Administration, or a related field. A Masters degree or relevant certifications (e.g., ITIL, PMP) are a plus, or equivalent experience. Experience: Proven experience with a strong understanding of both IT and business operations. Experience of ERP (SAP ECC6) and Warehouse Management Solutions (SAP More ❯
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
Morson Talent
Passion for employee engagement, productivity, and future-of-work trends. Education: Bachelor's degree in business, Computer Science, Engineering, or a related field or extensive experience in network environments. ITIL Practitioner certification desirable. Experience: 5+ years of experience in product management in a networks environment. Proven track record of launching successful products from inception to market Proven experience of managing More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
La Fosse
change Desirable Certifications (or equivalent experience) Microsoft Certified: Endpoint Administrator (MD-102) Microsoft 365 Certified: Enterprise Administrator Expert (MS-100 + MS-101) Microsoft Certified: Azure Administrator or Architect ITIL® v4 Foundation or Intermediate Location & Travel This is a UK-based role with a hybrid working model : primarily remote (up to 90%) with occasional travel to company sites across England More ❯
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
Maxwell Bond
and supporting cloud environments. Knowledge of Office 365 tools including Exchange, SharePoint, Teams, Intune, and hybrid setups. Proactive mindset with excellent troubleshooting, documentation, and communication skills. Working knowledge of ITIL practices is preferred. Desirable Technical Stack: LAN/WAN/DNS networking Microsoft Windows Server & Linux administration Azure IaaS & PaaS services Office 365 & Intune Security tools and vulnerability remediation Virtualisation More ❯
Kendal, Cumbria, North West, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
IT Infrastructure & Security Specialist - £40k plus benefits Hybrid working - Kendal Are you an IT Engineer who understands how to plan, develop and install great IT Infrastructure? Can you work in a structured way both on your own and as part More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
systems integration testing, Provide point of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes, Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring these are cleared or mitigated More ❯
Cheadle, Staffordshire, United Kingdom Hybrid / WFH Options
Thales Group
Employee discount shopping schemes on major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service Credit structures for specific customer services. Monitoring and awareness of the overall performance of secure networks customer … requires expert experience in either a service management or technical solution role including some of the following: Significant experience in service and operational environments working in line with the ITIL V3 Framework and the associated service lifecycles. Service governance within a recognized process framework ISO20000 and knowledge of Chorus 2 PDCS or similar service management frameworks. Technical management of subcontract More ❯
Now. - Windows/MacOS/iOS/Linux OS skills are an advantage. Education/Certification: Educated to bachelor’s degree level or above (or overseas equivalent) Agile or ITIL certification preferred. Relevant network and/or security certifications preferred More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
Avance Consulting
Now. - Windows/MacOS/iOS/Linux OS skills are an advantage. Education/Certification: Educated to bachelor’s degree level or above (or overseas equivalent) Agile or ITIL certification preferred. Relevant network and/or security certifications preferred More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Avance Consulting
Now. - Windows/MacOS/iOS/Linux OS skills are an advantage. Education/Certification: Educated to bachelor’s degree level or above (or overseas equivalent) Agile or ITIL certification preferred. Relevant network and/or security certifications preferred More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Avance Consulting
Now. - Windows/MacOS/iOS/Linux OS skills are an advantage. Education/Certification: Educated to bachelor’s degree level or above (or overseas equivalent) Agile or ITIL certification preferred. Relevant network and/or security certifications preferred More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Avance Consulting
Now. - Windows/MacOS/iOS/Linux OS skills are an advantage. Education/Certification: Educated to bachelor’s degree level or above (or overseas equivalent) Agile or ITIL certification preferred. Relevant network and/or security certifications preferred More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Avance Consulting
Now. - Windows/MacOS/iOS/Linux OS skills are an advantage. Education/Certification: Educated to bachelor’s degree level or above (or overseas equivalent) Agile or ITIL certification preferred. Relevant network and/or security certifications preferred More ❯
Fulwood, Lancashire, United Kingdom Hybrid / WFH Options
JAM Recruitment Ltd
e.g. ServiceNow, Jira) and automation strategies. Outstanding stakeholder management, communication, and strategic thinking abilities. Desirable Qualifications: Degree in Computer Science, Engineering, or a related field (or equivalent experience). ITIL Practitioner certification. Understanding of regulatory and compliance standards (e.g., GDPR, CCPA). Additional Info: Candidates must be sole UK nationals only due to project requirements. This role is subject to More ❯
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
JAM Recruitment Ltd
e.g. ServiceNow, Jira) and automation strategies. Outstanding stakeholder management, communication, and strategic thinking abilities. Desirable Qualifications: Degree in Computer Science, Engineering, or a related field (or equivalent experience). ITIL Practitioner certification. Understanding of regulatory and compliance standards (e.g., GDPR, CCPA). Additional Info: Candidates must be sole UK nationals only due to project requirements. This role is subject to More ❯
Employment Type: Contract, Work From Home
Rate: Up to £70.16 per hour + Negotiable, Inside IR35
basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a calm and friendly personality and have demonstrated a commitment to service More ❯