manchester, north west england, United Kingdom Hybrid / WFH Options
Space Executive
and maintaining scalable solutions. • Solid understanding of SaaS architecture, microservices design, and distributed application development. • Familiarity with software development lifecycle processes, including requirements gathering, issuetracking, version control, and CI/CD pipelines. • Strong analytical and problem-solving skills, with the ability to make informed, effective technical decisions. More ❯
stockport, north west england, United Kingdom Hybrid / WFH Options
Space Executive
and maintaining scalable solutions. • Solid understanding of SaaS architecture, microservices design, and distributed application development. • Familiarity with software development lifecycle processes, including requirements gathering, issuetracking, version control, and CI/CD pipelines. • Strong analytical and problem-solving skills, with the ability to make informed, effective technical decisions. More ❯
chester, north west england, United Kingdom Hybrid / WFH Options
Space Executive
and maintaining scalable solutions. • Solid understanding of SaaS architecture, microservices design, and distributed application development. • Familiarity with software development lifecycle processes, including requirements gathering, issuetracking, version control, and CI/CD pipelines. • Strong analytical and problem-solving skills, with the ability to make informed, effective technical decisions. More ❯
liverpool, north west england, United Kingdom Hybrid / WFH Options
Space Executive
and maintaining scalable solutions. • Solid understanding of SaaS architecture, microservices design, and distributed application development. • Familiarity with software development lifecycle processes, including requirements gathering, issuetracking, version control, and CI/CD pipelines. • Strong analytical and problem-solving skills, with the ability to make informed, effective technical decisions. More ❯
warrington, cheshire, north west england, United Kingdom Hybrid / WFH Options
Space Executive
and maintaining scalable solutions. • Solid understanding of SaaS architecture, microservices design, and distributed application development. • Familiarity with software development lifecycle processes, including requirements gathering, issuetracking, version control, and CI/CD pipelines. • Strong analytical and problem-solving skills, with the ability to make informed, effective technical decisions. More ❯
preston, lancashire, north west england, United Kingdom Hybrid / WFH Options
Space Executive
and maintaining scalable solutions. • Solid understanding of SaaS architecture, microservices design, and distributed application development. • Familiarity with software development lifecycle processes, including requirements gathering, issuetracking, version control, and CI/CD pipelines. • Strong analytical and problem-solving skills, with the ability to make informed, effective technical decisions. More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Space Executive
and maintaining scalable solutions. • Solid understanding of SaaS architecture, microservices design, and distributed application development. • Familiarity with software development lifecycle processes, including requirements gathering, issuetracking, version control, and CI/CD pipelines. • Strong analytical and problem-solving skills, with the ability to make informed, effective technical decisions. More ❯
Experience API testing. Desirables: Prior experience of working in the gambling industry or comparable projects with similar scope and intricacy. Familiarity with test management, issuetracking, and project management tools. Understanding of contemporary testing techniques and approaches. Previous testing experience involving 3rd Party feed data. Proficiency in API … support, including face-to-face counselling and self-help resources. Financial Wellbeing: Optimise your budget with our financial wellbeing package, offering real-time earnings tracking and early access to earned pay to help support you with unexpected bills. Savings Made Easy: Set up salary-based savings and earn a More ❯
Experience working with automation. Prior experience of working in the gambling industry or comparable projects with similar scope and intricacy. Familiarity with test management, issuetracking, and project management tools. Understanding of contemporary testing techniques and approaches. Previous testing experience involving 3rd Party feed data. Proficiency in API More ❯
and internal projects Lead implementation specific activities and workshops with new and existing customers Input issues and case data into customer-facing and internal issuetracking applications. Company Overview 3i People has been providing staffing solutions in IT and professional services for over 20+ years and has established More ❯
and internal projects Lead implementation specific activities and workshops with new and existing customers Input issues and case data into customer-facing and internal issuetracking applications. Company Overview 3i People has been providing staffing solutions in IT and professional services for over 20+ years and has established More ❯
and internal projects Lead implementation specific activities and workshops with new and existing customers Input issues and case data into customer-facing and internal issuetracking applications. Company Overview 3i People has been providing staffing solutions in IT and professional services for over 20+ years and has established More ❯
and internal projects Lead implementation specific activities and workshops with new and existing customers Input issues and case data into customer-facing and internal issuetracking applications. Company Overview 3i People has been providing staffing solutions in IT and professional services for over 20+ years and has established More ❯
preston, lancashire, north west england, United Kingdom
3i People
and internal projects Lead implementation specific activities and workshops with new and existing customers Input issues and case data into customer-facing and internal issuetracking applications. Company Overview 3i People has been providing staffing solutions in IT and professional services for over 20+ years and has established More ❯
warrington, cheshire, north west england, United Kingdom
3i People
and internal projects Lead implementation specific activities and workshops with new and existing customers Input issues and case data into customer-facing and internal issuetracking applications. Company Overview 3i People has been providing staffing solutions in IT and professional services for over 20+ years and has established More ❯
bolton, greater manchester, north west england, United Kingdom
3i People
and internal projects Lead implementation specific activities and workshops with new and existing customers Input issues and case data into customer-facing and internal issuetracking applications. Company Overview 3i People has been providing staffing solutions in IT and professional services for over 20+ years and has established More ❯
asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism … and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure smooth integration between Freshdesk and Jira for cross-team efficiency. Collaborate with Partner and Project Managers to align support and enhance customer experience. Refine support processes in line with … with business growth. Report regularly on performance, customer satisfaction, and SLA adherence. And should have experience of: Meeting SLAs/KPIs with fast, effective issue resolution. Maintaining high customer satisfaction and reduced ticket times. Building a skilled, motivated Support Team with clear roles. Strengthening collaboration with internal teams, reducing More ❯
asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism … and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure smooth integration between Freshdesk and Jira for cross-team efficiency. Collaborate with Partner and Project Managers to align support and enhance customer experience. Refine support processes in line with … with business growth. Report regularly on performance, customer satisfaction, and SLA adherence. And should have experience of: Meeting SLAs/KPIs with fast, effective issue resolution. Maintaining high customer satisfaction and reduced ticket times. Building a skilled, motivated Support Team with clear roles. Strengthening collaboration with internal teams, reducing More ❯
asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism … and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure smooth integration between Freshdesk and Jira for cross-team efficiency. Collaborate with Partner and Project Managers to align support and enhance customer experience. Refine support processes in line with … with business growth. Report regularly on performance, customer satisfaction, and SLA adherence. And should have experience of: Meeting SLAs/KPIs with fast, effective issue resolution. Maintaining high customer satisfaction and reduced ticket times. Building a skilled, motivated Support Team with clear roles. Strengthening collaboration with internal teams, reducing More ❯
asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism … and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure smooth integration between Freshdesk and Jira for cross-team efficiency. Collaborate with Partner and Project Managers to align support and enhance customer experience. Refine support processes in line with … with business growth. Report regularly on performance, customer satisfaction, and SLA adherence. And should have experience of: Meeting SLAs/KPIs with fast, effective issue resolution. Maintaining high customer satisfaction and reduced ticket times. Building a skilled, motivated Support Team with clear roles. Strengthening collaboration with internal teams, reducing More ❯
preston, lancashire, north west england, United Kingdom
Okta Resourcing
asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism … and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure smooth integration between Freshdesk and Jira for cross-team efficiency. Collaborate with Partner and Project Managers to align support and enhance customer experience. Refine support processes in line with … with business growth. Report regularly on performance, customer satisfaction, and SLA adherence. And should have experience of: Meeting SLAs/KPIs with fast, effective issue resolution. Maintaining high customer satisfaction and reduced ticket times. Building a skilled, motivated Support Team with clear roles. Strengthening collaboration with internal teams, reducing More ❯
warrington, cheshire, north west england, United Kingdom
Okta Resourcing
asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism … and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure smooth integration between Freshdesk and Jira for cross-team efficiency. Collaborate with Partner and Project Managers to align support and enhance customer experience. Refine support processes in line with … with business growth. Report regularly on performance, customer satisfaction, and SLA adherence. And should have experience of: Meeting SLAs/KPIs with fast, effective issue resolution. Maintaining high customer satisfaction and reduced ticket times. Building a skilled, motivated Support Team with clear roles. Strengthening collaboration with internal teams, reducing More ❯
bolton, greater manchester, north west england, United Kingdom
Okta Resourcing
asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism … and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure smooth integration between Freshdesk and Jira for cross-team efficiency. Collaborate with Partner and Project Managers to align support and enhance customer experience. Refine support processes in line with … with business growth. Report regularly on performance, customer satisfaction, and SLA adherence. And should have experience of: Meeting SLAs/KPIs with fast, effective issue resolution. Maintaining high customer satisfaction and reduced ticket times. Building a skilled, motivated Support Team with clear roles. Strengthening collaboration with internal teams, reducing More ❯