11 of 11 Matrix Management Jobs in the North West

# Major Incident Manager LeadManchesterApply for this job* Permanent* Experienced Professionals* Cloud Infrastructure Management* ID 493235-en\\_GB## **About the job you’re considering**An exciting opportunity to join Capgemini as a Major Incident Manager Lead, supporting a diverse portfolio of high-profile clients.In this role, you will lead … oversee the end-to-end major incident management process, ensuring swift resolution and minimal business impact. You will be a confident decision-maker and analytical problem solver, thriving in high-pressure environments. As the primary point of contact during major incidents, you will coordinate cross-functional teams, drive timely ...

This role reports to the Head of Software Delivery - EP& I (HoSD - EP& I).Landscape Team Whilst this role may not provide direct line management, through matrix management the Software Delivery Manager will work closely with business analysts, developers, test analysts, and other roles, both internally … close with Product Managers and Product Owners who own and prioritise the product backlog. Manage 3rd party delivery contracts when required. Other Responsibilities Financial management - working with the HoSD - EP& I and other stakeholders to prepare business cases for ongoing product resourcing and change activities. Risk management - participating ...

projects. Work pro-actively with resource owners and stakeholders to ensure this is estimated, allocated and utilised effectively to ensure successful project delivery. Budget management: In conjunction with the Programme Director, manage business change project budgets throughout the life cycle of their projects. Assess the change impact: Ensure impact … Coordinate and manage external parties including TPAs and fronting companies, as well as parties across the Munich Re Group. Enable the development, delivery and management of key communications to internal and, where appropriate, external parties. Risk management: Identify, document and manage potential risks, issues and dependencies across their ...

oversight and governance across all operational activities supporting MBL, ensuring the coordinated delivery of outstanding customer, retailer and corporate client outcomes. Working through a matrix of cross-functional teams, the role is accountable for operational performance, service excellence, commercial delivery, risk management and continuous improvement across the division. … Governance Lead operational governance activities, ensuring compliance, reporting and performance management. Provide regular performance updates, insights and recommendations to senior stakeholders. Financial Planning and Management Establish and monitor service level agreements, operational KPIs and performance targets. Drive efficiency, automation and sustainable growth while maintaining service quality. Risk Management ...

oversight and governance across all operational activities supporting MBL, ensuring the coordinated delivery of outstanding customer, retailer and corporate client outcomes. Working through a matrix of cross-functional teams, the role is accountable for operational performance, service excellence, commercial delivery, risk management and continuous improvement across the division. … Governance Lead operational governance activities, ensuring compliance, reporting and performance management. Provide regular performance updates, insights and recommendations to senior stakeholders. Financial Planning and Management Establish and monitor service level agreements, operational KPIs and performance targets. Drive efficiency, automation and sustainable growth while maintaining service quality. Risk Management ...

minimising operational risk Provide evidence-based recommendations on rollout strategies, early-life support and service acceptance criteria Build strong relationships with delivery teams, service management, technical specialists and suppliers to enable effective collaboration Identify, manage and mitigate risks, issues and dependencies across service transitions Coordinate onboarding of services into … transition activities ensuring new or changed services meet defined entry and exit criteria Embed ITIL-aligned service transition processes, including change, release and knowledge management Ensure service documentation (e.g. support models, runbooks, SLAs) is complete and approved prior to go-live Stakeholder Engagement Engage with a wide range ...

About the job you’re considering Capgemini provides a service to a Private Sector organisation. You will be working as part of a Service Management delivery team. Reporting into the Head of GSMC, the Major Incident Manager is responsible for end-to-end management of all IT major … Forming collaborative action plans via the technical lead with specific actions, roles, and deadlines, and ensuring these are completed safely and within SLA Matrix management of people, processes and resources including third parties – including resolving conflict to move forward to resolution Issue all Major Incident communication and provide ...

incorporating industry best practices and international standards (NIST, ISO 27001, IEC 62443)Create key deliverables including threat and risk assessments, security policies, procedures, assurance management plans, and compliance evidenceTeam Development & GrowthMentor Accenture team members through both line and matrix management, providing guidance, knowledge sharing, and skill-building ...

analytics, and building performance dashboards that inform executive decision-making. Tech-Savvy Operations Leader: High proficiency in enterprise CRM ecosystems (Salesforce preferred) and venue management platforms, with a track record of driving operational efficiency through automation. Strategic Influence: Exceptional communication and matrix-management skills, capable of influencing … team of ~60 commercial professionals (including 5 direct managers). Cultivate a high-accountability, high-performing sales culture centered on commercial curiosity and execution. Matrix Influence & Stakeholder Alignment: Partner closely with Regional General Managers, National Sales, and Executive Leadership to align commercial goals, optimize cross-functional operations, and secure ...

full project lifecycle, ensuring delivery excellence and adherence to agreed methodologies and controls. Manage complex project budgets, commercial responsibilities and contractual obligations. Lead matrix teams comprising technical specialists, third-party partners, subcontractors and customer stakeholders. Ensure effective project planning, risk management, change control and resource management throughout … reputation and customer relationships. What you'll need Proven experience delivering large-scale infrastructure, data centre, network transformation or technology programmes. Extensive project management experience gained within enterprise technology, data centre, construction-related technology or critical infrastructure environments. Strong commercial awareness, including ownership of project financial performance, forecasting ...

emerging technologies and assists in identifying opportunities for service improvement and operational efficiencies. Support the Senior Networks Engineer and wider Digital Services management team in delivering team objectives and operational requirements, including coordinating activities, sharing technical knowledge and contributing to the effective delivery of services within direct and matrix … relevant to the area of expertise Technical experience across a range of solutions and platforms in the Local Government arena. Working knowledge of project management methodologies and an ability to apply these in practice, and experience of successfully managing complex projects from inception to completion. Experience of analysing ...