51 to 75 of 105 Office-365 Jobs in the North West

interpreting and challenging specifications, procedures, and contractual requirements Strong capability in action tracking, stakeholder engagement, risk management , and KPI development Expert in Microsoft 365 and SharePoint administration The Infrastructure, Capability & Performance (IC&P) Team: This is a rare opportunity for an experienced leader to join a high-profile, fast ...

network issues Provide 1st and 2nd line support when required Assist with escalated service desk tickets when not attending customer sites Support Microsoft 365, Azure, Active Directory, Windows Server, and endpoint environments Troubleshoot networking technologies including TCP/IP, VLANs, firewalls, and wireless networks Support firewall technologies such … engineer, or infrastructure support role Previous MSP experience or experience in a customer-focused technical support environment Strong knowledge of Microsoft technologies including Microsoft 365, Azure, Windows, Active Directory, Group Policy, and Windows Server Good all-round infrastructure knowledge across networking, servers, endpoints, cloud, and security Experience troubleshooting ...

line IT support to customers via phone, email, and remote support tools Troubleshooting hardware, software, and network-related issues Supporting Microsoft 365 environments including Outlook, Teams, and SharePoint Managing and resolving support tickets within agreed SLAs Setting up and configuring laptops, desktops, mobile devices, and user accounts Supporting Windows … Required Previous experience in a 1st or 2nd Line Support role, ideally within an MSP environment Good knowledge of: Windows 10/11 Microsoft 365 Active Directory & Group Policy Basic networking (DNS, DHCP, TCP/IP) Hardware builds and troubleshooting Strong communication and customer service skills Ability to prioritise ...

manual effort and helping teams adopt consistent and repeatable ways of working. This role also spans SaaS and productivity tooling, including contributing to Microsoft 365 security best practice and broader SaaS security governance. You will support audit activity, ISO 27001 compliance efforts, and responses to security reviews, translating requirements ...

roundtables and partner-led activities What You Bring Proven experience in B2B tech, SaaS or MSP marketing Strong understanding of IT Managed Services, Microsoft 365, cloud and security solutions Hands-on expertise across digital marketing, content, automation and analytics A data-driven mindset with the ability to turn insights ...

successful, you will have significant IT support experience, ideally with experience working in the education sector. You will have a strong knowledge of Microsoft 365, as well as experience of supporting both hardware and software issues. This role is due to start on the 15th June and continue ...

audit. Working knowledge of ISO 27001, NIST, GDPR. Certifications: ISO 27001 LI/LA, CISA, CRISC, CISM, CISSP. Cloud security review experience (AWS, Azure, M365). Strong written and verbal communication across technical and executive audiences. Benefits: £60,000 + benefits package Hybrid working Clear career progression pathway Role: Cyber ...

AboutTheRole WerelookingformultipleLeadTechnicalArchitectswhowillplayacentralroleinthesuccessfuldeliveryoftechnologyprojects.Youwillworkcloselywithclientsandinternalteamstounderstandcontext,co-designsolutions,andleadtechnicalteamsthroughproductdevelopment. Inthisrole,youwillleadarchitectureworkonclientprogrammes.Youwilldesignandoverseeend-to-endtechnologysolutionsthatarescalable,secure,user-centred,andethicallyresponsible.Thisroleinvolvestranslatingbusinessneedsintotechnologysolutions,creatingarchitectureartefacts,andsupportingclientstomakesustainableanduser-focusedtechnologychoices. Youmightbeaspecialistinaparticulartechnologydomainorplatform-suchaslegacysystemmigration,m365,Azure,GCP,AWS,dataplatformsorintelligentprocessautomation-butyouwillapplyatechnologyagnosticperspective. You'lloperateasatrustedadvisor,oftenleadingsmallerengagementsorplayingaseniorroleonlargerones,butmayalsoworksoloorcontributeasamemberofateamasneeded.Youwillbethesourceoftechnicaloversightandadviceforthewiderteamandfortheclient. Youwillalsosupportthedevelopmentofjuniorcolleagueswhilecontributingtopracticeimprovementandbusinessdevelopment. Wearecommittedtohavingapositiveimpactontheclientsandthecommunitiesweserve.Weactivelyencourageapplicationsfromwomen,disabled,Black,Asian,andMinorityEthniccandidatesandhistoricallyunder-representedgroups. Responsibilities Leadprojectworkstreamsorsmall/mediumclientengagementsintechnologyengagements. Collaboratewithclientteamstoaligntechnicalsolutionswithorganisationalstrategiesanduserneeds. Defineandcommunicateend-to-endsolutionarchitecturesforprogrammesandservices,translatingbusinessanduserneedsintoscalable,ethical,andmaintainabletechnicaldesigns. Conductthoroughtechnicalassessmentsandprovideactionablerecommendationsfordecision-makers.Explainthepotentialimpact,costs,benefits ...

queries. About You Proven experience delivering IT training within a busy IT support or Service Desk environment. Strong knowledge of Microsoft 365, including Teams, Word, Excel and PowerPoint. Excellent communication, presentation and stakeholder management skills. Experience creating training documentation, e-learning content and user guides. Organised, proactive and able ...

developing trusted customer relationships through consultative selling. You’ll work across a varied portfolio of solutions—broadband, phone systems, IT support, security, Microsoft 365 licences and more—while collaborating with senior account managers and product specialists. The role offers a clear route to progression into our wider Corporate Sales ...

management of all client systems. Support the standardisation of processes, technical documentation, and engineering workflows Deliver and oversee IT and telephony projects, including: Microsoft 365 migrations and modern workplace deployments Intune and CIPP onboarding, policies, and automation Hosted and on premises telephony systems Connectivity installations (FTTC, FTTP, leased lines … hosting and platform management (cPanel/Plesk). Strong DNS understanding: A, MX, CNAME, TXT, SPF, DKIM, DMARC. Microsoft Cloud/Modern Workplace M365 portal administration: user provisioning, policies, licensing and security. Strong understanding of Teams, SharePoint and OneDrive. Microsoft licensing knowledge and experience managing tenant configurations. Endpoint Manager/ ...

resolving support tickets within agreed service levels Answering support calls and delivering excellent customer service Troubleshooting hardware, software and networking issues Supporting Microsoft 365 environments Assisting with SharePoint and Intune administration Supporting Windows desktop and server environments Providing onsite support when required Assisting with infrastructure upgrades, deployments and project … senior engineers to develop technical knowledge and skills Technical Environment: The successful candidate will ideally have experience with some of the following technologies: Microsoft 365 Windows environments SharePoint Intune Networking fundamentals 3CX Halo PSA Datto RMM Candidate Requirements: The client is seeking an individual who combines strong technical skills ...

requirements gathering, and scoping, including site assessments and stakeholder workshops in schools and trusts. Design end-to-end solutions covering networks, cloud platforms (Microsoft 365/Google Workspace), security, and devices, using Dataspire reference architectures and DfE/NCSC guidance. Produce high-quality proposal content, including solution overviews, architectures … perimeter security (HPE Aruba, Cisco, Firewalls). Platforms & Virtualisation: Windows Server, Hyper-V, VMware, and Apple platform management. Identity & Cloud: Microsoft 365, Google Workspace, Active Directory, and Azure AD/Entra ID. Endpoint Management: SCCM, Intune, and Google Endpoint Management. Security & Safeguarding: Web filtering, safeguarding platforms (DfE/KCSIE ...

. This is a hands-on 1st and 2nd line role supporting users across the business with the usual mix of desktops, laptops, Microsoft 365, printers, authentication issues, networking problems and all the random chaos that turns up in a real support environment. Some fixes will take two minutes. … Providing 1st and 2nd line IT support across the business Supporting Windows devices, laptops, printers and end-user hardware Managing Microsoft 365 user issues and administration Supporting Active Directory and Group Policy environments Troubleshooting networking and connectivity issues Investigating authentication, DNS and user access problems Setting up and maintaining ...

continuous improvement initiatives. Your responsibilities will be to: - Deliver 1st & 2nd line support across office and shop-floor environments Assist with Microsoft 365 & Active Directory administration Troubleshoot hardware, software, and access issues Manage onboarding/offboarding, user accounts, and permissions Support a range of devices including PCs, laptops … combination of some of the following skills, then LETS TALK! Experience in IT support or service desk roles Strong knowledge of Windows, Microsoft 365, Active Directory Experience supporting end users, devices and applications Solid troubleshooting and problem-solving skills Understanding of cybersecurity best practices (MFA, patching, endpoint protection) Strong ...

Senior IT Support Analyst Hours: 35 hours per week, Monday to Friday on a rota between 7:00am and 7:00pm, plus 1 in 6 weekend on-call support We're looking for an experienced ...

IT Support Engineer | Remote with Field Work | £38,000 Oscar Technology has partnered exclusively with a leading MSP to recruit for a skilled IT Support Engineer to join their team remotely, but will have field ...

Support Engineer An excellent opportunity for an IT Support Engineer with Microsoft 365, service desk, remote technical support, networking and client-facing skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT Technician, Technical Support Engineer, Service Desk Engineer … Support Engineer will provide remote technical support and onsite IT support to business clients, resolving service desk tickets, troubleshooting hardware, software, Windows, Microsoft 365 and basic networking issues. This is a varied, remote support and client-facing role involving regular client visits across Lancashire and Greater Manchester, so applicants ...

users. As part of a 20-strong engineering team, you'll work across a diverse portfolio of clients, delivering solutions in networking, Microsoft 365/Azure, security, and server infrastructure. The Role We're seeking an experienced Senior IT Engineer to join our 3rd Line support team. … with client-facing responsibilities. What You'll Be Doing Technical Leadership: Acting as a final escalation point for complex technical issues across networking, Microsoft 365/Azure, firewalls, and server infrastructure Solution Design & Delivery: Planning and implementing infrastructure projects for clients, from initial scoping through to deployment Client Support ...

office moves Support the service desk with escalated tickets and remote troubleshooting when not in the field Administer Active Directory, Group Policy, Microsoft 365, and Exchange environments Support networking technologies including TCP/IP, VLANs, firewalls, and wireless Manage firewall solutions (FortiGate, Cisco, SonicWall, WatchGuard) Maintain backup solutions … protection Clean UK driving licence and willingness to travel Excellent communication skills and a customer-first mindset Nice to Have Microsoft Certified (Azure or M365) VMware VCP, Citrix, or Veeam certification Experience supporting Apple Mac environments A proactive attitude, ability to work independently, and a genuine passion for technology ...

escalation point above 1st Line, owning tickets across a varied SME customer base: Windows desktop and Server, Active Directory and Group Policy, M365 administration, networking, and small project work. You'll also mentor junior engineers and contribute to internal documentation. What you'll bring: 3+ years in IT support, ideally … Solid 1st/2nd Line experience with genuine escalation depth Strong Windows 10/11, Windows Server, AD and Group Policy Hands-on M365 (Exchange Online, SharePoint, OneDrive, Teams) Networking fundamentals: TCP/IP, DNS, DHCP, firewall basics Reliable transport (the office isn't well-served by public transport ...

experience in a 2nd or 3rd line IT support role Windows Server and desktop environments- Active Directory, Group Policy, and user management of Microsoft 365/Office 365 Networking Knowledge of virtualisation Understanding of cybersecurity best practices Experience supporting manufacturing or industrial environments (desirable) Familiarity with ...

first point of contact for users requiring technical assistance. The role is heavily focused on delivering excellent customer service while supporting Microsoft 365 environments and a broad range of day-to-day IT issues. Key Responsibilities: Provide first-line technical support to clients via phone, email and remote support … tools. Troubleshoot and resolve Microsoft 365-related issues, including user accounts, email, Teams and general administration tasks. Diagnose and resolve common hardware, software and operating system issues. Log, prioritise and manage support tickets through to resolution or escalation. Deliver a professional and friendly customer experience at all times. Work ...

first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering … recurring issues and suggest smarter ways of working Skills & Experience: 1–4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full ...

phone, remote access, and 3rd line support with site visits Troubleshoot hardware, software, and network issues Dealing with live tickets across laptops, printers, Microsoft 365 & VPNS Manage user accounts, permissions, and security within Microsoft 365 Support customers with general IT queries and problem-solving Maintain accurate documentation … cloud, and networking, What We’re Looking For Previous 1st/2nd & 3rd line support experience, ideally within an MSP Good knowledge of Microsoft 365, Windows Server, core networking (DNS, DHCP VPN) A confident communicator who enjoys helping people Someone organised, proactive, and clam under pressure Full UK driving ...