9 of 9 Remote/Hybrid Performance Management Jobs in the North West

directly. About the job you’re considering The SIAM Service Request Lead is accountable for leading and governing the end-to-end Service Request Management process across a complex multi-supplier environment. The role is responsible for ensuring that service requests are managed effectively, fulfilled within agreed service levels … drives process adherence, and ensures consistent delivery of high-quality services across the service ecosystem. The role is responsible for monitoring and reporting on performance, managing supplier accountability, identifying risks and opportunities, and implementing improvements to enhance efficiency and effectiveness. Through strong governance, stakeholder engagement, supplier performance management ...

including cloudplatforms, networks, storage, operating systems, and database services. The role has direct accountability for the Database Administration (DBA) team and ensures high availability, performance, security, and effective lifecycle management of all infrastructure assets. Responsibilities will include: Infrastructure Strategy & Architecture Define and own the IT infrastructure strategy, aligned … andonpremiseenvironments. Ensure infrastructure designs are secure, resilient, scalable, andcosteffective. Evaluate emerging technologies and vendor solutions to support innovation and operational efficiency. Infrastructure Operations & Service Management Oversee thedaytodayoperation of infrastructure services, ensuring high availability, performance, and reliability. Ensure effective monitoring, incident management, problem management, and capacity planning. ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs … based at any National Highways office location across the UK, with some travel to attend team meetings. Responsible for the operational performance of one or more roadside technology types. For this role it will primarily be Speed Enforcements (HADECs). Analysing the performance, controlling the risks ...

role manages a team of ~8-10 people (including 1 IC contractor) and is responsible for setting clear direction, fostering a collaborative and high-performance culture, encouraging professional development and growth, and promoting a positive and inclusive work environment. Key Job Responsibilities and Duties : Your day to day will … focus on leading your team to drive and deliver cross department initiatives that span infrastructure tooling and platform development to supporting onboarding and change management initiatives. Manage the Technical Program Management Team. Set clear direction for the team, translating department and portfolio priorities into practical programs, objectives, roles ...

assessment and assurance of third-party AI capabilities, products and services. - Monitor regulation and best practice to maintain proportionate AI governance. Leadership & People Management - Establish and grow LPPAs AI function, recruiting and developing the specialist capability required to deliver our ambitions, creating a high-performing, inclusive and collaborative culture. … clear objectives, priorities and performance expectations, ensuring alignment with LPPAs strategic goals. - Coach and support team members, developing AI, technical, professional and leadership capabilities. - Lead workforce and capability planning for the AI function, identifying future skills and development needs. - Foster a culture of collaboration, resilience, innovation and service excellence. ...

Process Design: Ensure Finance processes are designed holistically across Record-to-Report, Procure-to-Pay, Order-to-Cash, Project Accounting, Treasury, Payroll, Tax, Statutory, Management, and Enterprise Performance Management Reporting, eliminating unnecessary manual intervention and process duplication Data Architecture & Master Data: Define and govern Finance data architecture … Implementation Assurance: Provide architectural leadership throughout programme delivery, ensuring solution designs are effectively translated into implementation, testing, deployment, and operational support Vendor & Systems Integrator Management: Provide technical oversight of implementation partners and software vendors, challenging solution proposals where appropriate and ensuring delivery aligns with the Group's architectural standards ...

technical product owner for the UPM system and its associated portals - Ensure UPM is configured to best practice and documentation is maintained - Oversee release management, testing and safe deployment of changes - Lead the Pensions Systems team in delivering a high-quality support service - Monitor SLAs, XLAs, and drive continuous … service improvement - Manage incident, request, problem, and change management aligned with ITIL 4 - Drive workflow automation to reduce manual processes and improve efficiency - Own development and enhancement of Member and Employer Portals - Manage relationships with Civica and relevant technology suppliers - Collaborate with external organisations to share best practice - Incident ...

technical product owner for the UPM system and its associated portals. Ensure UPM is configured to best-practice and documentation is maintained. Oversee release management, testing and safe deployment of changes. Lead the Pensions Systems team in delivering a high-quality support service. Monitor SLAs, XLAs, and drive continuous … service improvement. Manage incident, request, problem, and change management aligned with ITIL 4. Drive workflow automation to reduce manual processes and improve efficiency. Own development and enhancement of Member and Employer Portals. Manage relationships with Civica and relevant technology suppliers. Collaborate with external organisations to share best practice. Incident ...

aligned with the needs of a carrier grade telecom environment. Oversee the development and maintenance of automated test frameworks and environments supporting functional, performance, and resilience testing of voice platforms. Set clear engineering standards and practices covering software quality, test automation, CI/CD, monitoring, and operational readiness. Work … delivery plans. Experience working with distributed or microservice‐based systems in a production environment. Experience using tools such as Jira and Confluence for delivery management and documentation. Strong understanding of software quality practices, including testing strategies, CI/CD pipelines, and operational readiness. Experience working closely with infrastructure, automation ...