the worlds largest payments platform for virtual cards. Weve engineered connectivity to over 50 of the worlds best commercial card partners, over 700 travel management companies and over 150 travel technology partners. Every day, our team members work together to make it easier for travellers to connect with people … reported by customers during out-of-hours periods, diagnosing and troubleshooting technical issues effectively. Escalating complex or critical incidents to the appropriate teams or management, ensuring prompt resolution and minimal business impact. Adhering to defined SLAs and service targets, ensuring incidents and service requests are resolved within agreed timelines. … service skills, demonstrating empathy and professionalism whilst addressing user concerns. Onboarding new clients using the Set-Up Portal Contributing to knowledge base articles and proactive problem management. Requirements Skills and Experience Proven experience as a service desk analyst or in a similar technical support role, preferably in a more »
similar role preferably with ITIL and Microsoft certifications. Duties Include but not limited to: and capacity monitoring of systems and environments compliance monitoring and proactive/reactive management of issues of escalated colleague service requests or incidents as assigned within SLA 1st Line support/Service Desk in … Telephony ITSM Tools Knowledge and experience in the following will be advantageous. Hyper V VPN, RDP Mobile devices – iPhone, iPad Google Suite Apple Business Management Multi-Tenant administration Experience in tenant migration more »
responsible for delivery and performance of the EMB/BMS remote services in contract. Primary areas of responsibility include: EMB/BMS Services delivery: Proactivemanagement of the Remote Engineering Services for all current sites and contracts. Client support: Liaison and remote technical support services for all client … customer facing services and products. Experience of delivering services on agreed KPI and SLA's Experience of working to company H&S and staff management policies and procedures. Essential: Holder of current CSCS and DBS accreditations. Preferable: holder of a current Asbestos awareness and First aid training certificates. Beneficial … Experience, Qualifications & Training: General Project Management and Support/delivery Services Customer satisfaction and Best Practices CRM Systems Key Responsibilities: General Reporting directly into the EMB Services Manager. Working within the EMB Helpdesk team Liaising with Project teams on operational aspects and delivery. Liaising with Admin teams. Assistance with more »
responsible for delivery and performance of the EMB/BMS remote services in contract. Primary areas of responsibility include: EMB/BMS Services delivery: Proactivemanagement of the Remote Engineering Services for all current sites ... JBLK1_UKTJ more »
The key purpose of this role is to create value within the private company investment portfolio by providing support and guidance to investee company management teams, monitoring growth and cash requirements against plan, challenging strategy and utilising the professional network to optimise shareholder value. THE ROLE INVOLVES: Proactive portfolio management of the private company investment portfolio, ranging from high potential recent business start-ups through to more established SME's requiring a more strategic approach. Hands-on support requiring direct input and guidance to portfolio company management teams. Support may include strategic advice, bolt-on … the creation of shareholder value (e.g. turnaround, restructure, M&A, finance). Strong communication and influencing skills and experience of managing multiple stakeholders. A proactive approach and ability to work to deadlines with minimum of supervision. Finance, Banking or Investment qualification is desirable. Previous experience of managing a portfolio more »
the Groups FP&A outputs whilst ensuring accurate, reliable and timeless financial reporting. You will be heavily involved in the budget process and facilitate proactivemanagement of the financial performance. You will lead on complex financial data projects. What you'll need to succeed You will be ACA more »
