3 of 3 Remote/Hybrid Resource Management Jobs in the North West

Head of Customer Operations – Service Performance, Incident Management, Service Desk, Customer Experience Improvement, Operational Governance, Resource Management, Team Leadership, ITIL, Lancashire (Hybrid – 3 days per week) £100,000 + 15% + Benefits This is a fantastic Head of Customer Operations opportunity to work with a leading … based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. The Head of Customer Operations is a hybrid working role, based in Lancashire 3 days per week, with occasional customer site travel as required. ...

initiatives are delivered as per the value identified. MAIN RESPONSIBILITIES Project Planning and Execution : Develop comprehensive project plans that outline scope, milestones, timelines, and resource allocation. Ensure projects are delivered on time, within scope, and within budget. Work together with the project managers and business engagement lead, ensuring that … motivate project teams, fostering a culture of collaboration, innovation, and accountability throughout the agencies in scope. Assign tasks and responsibilities and monitor progress. Stakeholder Management : Communicate effectively with stakeholders, including clients, team members, and senior management. Provide regular project updates and manage expectations. Risk Management : Identify potential risks ...

Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. Aprimo is a pioneer of the marketing resource and digital asset management space, and we deliver an innovative, industry-leading SaaS solution that changes the way companies like AT&T, National … deliver exceptional brand experiences at scale. Aprimo helps enterprises unleash the power of their content by providing a marketing automation software and digital asset management software that manages the behind-the-scenes activities involved in marketing. Our product allows companies to manage content planning, creation and distribution ...