1 to 25 of 56 Remote Root Cause Analysis Jobs in the North West

such as major incident management, service management and change. Automation & AI Integration Expertise Platform Ownership & Product Engineering Data-Driven Decision-Making using telemetry Security & Compliance by Design Problem Decomposition & Root Cause Analysis Technical Communication & Documentation Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: AZ-104 – Azure Administrator MS-102 – Microsoft More ❯

documented in accordance with the relevant policies and procedures. Act as the primary point of contact for the Security Operations Manager for potential incidents, supporting more junior analysts’ subsequent analysis and investigation to determine their severity and the response required. Provide a Technical Escalation Point during security incidents, working collaboratively to establish the extent of an attack, the business … dashboard reporting. Work collaboratively with internal and external teams to identify opportunities for security improvements and review products that can advance our security capabilities, such as tools that support analysis/detection and other emerging technologies. Gather forensic data and physical equipment, to perform in-depth root cause analysis. Support use case tuning through auditing and approval More ❯

internal and/or 3rd party support teams Ensure resolution of incidents according to agreed SLA's Apply problem solving skills to recreate, debug, identify and resolve issues Perform root cause analysis of issues to prevent reoccurrence Form part of the on-call rota for out of hours critical incidents Provide proactive support & maintenance across the application More ❯

internal and/or 3rd party support teams Ensure resolution of incidents according to agreed SLA's Apply problem solving skills to recreate, debug, identify and resolve issues Perform root cause analysis of issues to prevent reoccurrence Form part of the on-call rota for out of hours critical incidents Provide proactive support & maintenance across the application More ❯

code quality, and team collaboration Supervise and measure KPIs related to development efficiency, such as cycle time, lead time, and deployment frequency Facilitate continuous improvement initiatives like Agile retrospectives, root cause analyses, and process audits Work closely with DevOps and tooling teams to streamline CI/CD pipelines and automate manual workflows Support Agile transformation by aligning teams … maintainable, and scalable development Act as a liaison between business partners and technical teams to align process improvements with strategic goals Qualifications 10+ years of experience in business process analysis, with a focus on software development and IT operations Deep understanding of software development methodologies ( Agile, Scrum, SAFe, DevOps, Waterfall) Proven track record of leading large- scale process improvement … in Business Administration, Computer Science, Engineering, or related field Company Description Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with More ❯

internal and/or 3rd party support teams Ensure resolution of incidents according to agreed SLA's Apply problem solving skills to recreate, debug, identify and resolve issues Perform root cause analysis of issues to prevent reoccurrence Form part of the on-call rota for out of hours critical incidents Provide proactive support & maintenance across the application More ❯

Design and implement automated response workflows using Sentinel playbooks (Logic Apps). - Enhance response efficiency by developing SOAR integrations across security tooling. Documentation & Reporting - Produce comprehensive incident reports and root cause analyses. - Maintain technical documentation for use cases, configurations, response procedures, and data source onboarding. - Generate regular dashboards and reports for SOC leadership and compliance stakeholders. Essential Skills More ❯

with IT and development teams to ensure secure system architecture and application development. Maintain and enhance incident response procedures and disaster recovery plans. Investigate and document security breaches, providing root cause analysis and remediation plans. Conduct security awareness training for staff and ensure compliance with internal policies and regulatory requirements (e.g., FCA, GDPR, ISO 27001). Stay More ❯

resilient hybrid infrastructure solutions across Azure and traditional platforms. Collaborate with DevOps, SecOps, and development teams to support deployments and maintain secure, reliable environments. Support incident response and perform root cause analysis of infrastructure-related issues. Contribute to disaster recovery and business continuity planning. Lead infrastructure product evaluations and take part in implementing new technologies. Ensure solutions More ❯

security groups, and networking configurations. Automate deployment pipelines and configuration management using DevOps practices and CI/CD tools (e.g., GitHub Actions, Azure DevOps, Jenkins). Support incident response, root cause analysis, and post-mortem documentation for cloud-related issues. Essential Skills & Experience: Proven experience as a Cloud Engineer or similar role in a production environment. Hands More ❯

locations, and contributing to the evolution of a modern, automated infrastructure. Key Responsibilities Ensure system availability, performance, and scalability through proactive monitoring and capacity planning Lead incident response and root cause analysis, implementing preventative solutions Develop automation tools and scripts to streamline operations and improve resilience Perform Oracle performance tuning and optimize system resources Collaborate with development More ❯

will... Take ownership of escalated customer support issues from our Service Desk, investigate incidents and provide resolution within contractually specified SLAs. Inform customers of all actions taken, and document root cause analysis. Maintain incident tickets in Jira Service Management, ensuring actions, solutions and ticket status are accurate and updated. Reproduce complex incidents while retrieving log files, working in More ❯

to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for More ❯

Knowledge: Understand the current end to end workflow to ensure a smooth process for future orders and so that invoices are being produced correctly and efficiently. Financial Reporting and Analysis: Handle budget reporting, monthly accruals and regional distribution cost analysis. Your insights will be invaluable for financial forecasts and budgets. Collaboration with Business Partners: Work closely with partners on … Support communication with key customers and their accounting departments regarding payment queries. KPI Reporting: Report on Cost Key Performances in collaboration with the necessary business units and service providers. Root-Cause Analysis and Project Support: Conduct root-cause analysis on cost deviations, propose effective solutions, and gather and process data to support projects in More ❯

Rail, BT Group, Sainsbury’s, Post Office, Pret and More... Your Background/Skills: Resolving Technical Issues, Stakeholder Management, Technical Support, SaaS/Software Support, Integration Issues, System Errors, Root Cause Analysis, Problem Resolution, Technical Documentation, Customer Facing Communication. Tech Skills/Expertise: SQL, Azure, Python, JS, React, C#, APIs The Customer Support Technical Engineer Opportunity: As … our products and services. Where you’ll add value: Diagnosing and resolving complex technical issues related to our SaaS product, including software bugs, integration issues, and system errors Performing root cause analysis and collaborating with engineering teams to develop solutions Communicating with customers via our support channels to help resolve issues Delivering exceptional customer service by demonstrating More ❯

and KPIs such as attrition, absenteeism, productivity, and capacity utilization. Analyse call statistics and provide insights into performance. Produce and deliver accurate service performance reports on SLAs, including trend analysis and risk identification. Collaborate with the Workforce Lead on strategic workforce planning initiatives. Create and maintain workforce planning reports and dashboards for leadership and teams. Recommend improvements to scheduling … and staffing decisions. Support business growth through data-led recommendations and forecasting. Translate complex datasets into clear insights and recommendations for leadership. Identify operational and service delivery improvements via root cause analysis. Build and maintain forecasting models for demand planning and capacity optimization. Ensure data quality, accessibility, and governance, working with IT and data teams. Requirements Bachelor’s … Business Analytics, Data Science, Health Informatics, or related field. 3+ years’ experience as a business or workforce analyst, preferably in healthcare, mental health, or digital services. Proficiency in data analysis and visualization tools (e.g., Excel, Power BI, Tableau). Experience in workforce planning, KPI reporting, and performance monitoring. Strategic thinker with problem-solving skills and proactive approach. Excellent communication More ❯

Equipment & Environment Support: Support the installation, configuration, routine health checks, and decommissioning of workplace IT devices (desktop, laptop, phones, meeting room equipment, video conferencing, printers, etc.). Incident & Problem Analysis: Analyse recurring incidents or issues, conducting root cause analysis to identify underlying problems related to workplace services. Vendor & Service Desk Collaboration: Work with vendors and other More ❯

status. What you'll be doing Monitor and maintain the company's IT security infrastructure using Microsoft Defender and other security tools. Respond to and investigate security alerts, performing root cause analysis and remediation. Develop and maintain operational documentation, runbooks, and knowledge base articles. Assist with internal and external audits by providing evidence of controls and contributing More ❯

and production environments. Provide a resilient, scalable and secure platform. Support technology projects & sprints. Deliver to the maintenance plan. 3rd line incident and service request resolution. Problem management and root cause analysis. Provide internal guidance and support to colleagues regarding AWS best practice. What we're looking for from you: Extensive hands-on expertise in AWS, ideally gained More ❯

and efficiency. Automate configuration, provisioning, and deployment to reduce manual effort and streamline operations. Implement and uphold security standards, including encryption, access control, and compliance. Lead incident response and root cause analysis, applying preventive measures to avoid recurrence. Collaborate across teams (QA, DevOps, IT) to troubleshoot and enhance system performance. Maintain clear documentation for configurations, procedures, and … with a focus on Python. Skilled in TDD and BDD, primarily using Python. Deep understanding of distributed systems, networking, storage, and compute management. Strong troubleshooting skills, with experience in root cause analysis and timely resolution. Knowledge of security standards (ISO27001, NIST, GDPR) and infrastructure security best practices. Experienced with monitoring/logging tools like Splunk, Grafana, and More ❯

and efficiency. Automate configuration, provisioning, and deployment to reduce manual effort and streamline operations. Implement and uphold security standards, including encryption, access control, and compliance. Lead incident response and root cause analysis, applying preventive measures to avoid recurrence. Collaborate across teams (QA, DevOps, IT) to troubleshoot and enhance system performance. Maintain clear documentation for configurations, procedures, and … with a focus on Python. Skilled in TDD and BDD, primarily using Python. Deep understanding of distributed systems, networking, storage, and compute management. Strong troubleshooting skills, with experience in root cause analysis and timely resolution. Knowledge of security standards (ISO27001, NIST, GDPR) and infrastructure security best practices. Experienced with monitoring/logging tools like Splunk, Grafana, and More ❯

and efficiency. Automate configuration, provisioning, and deployment to reduce manual effort and streamline operations. Implement and uphold security standards, including encryption, access control, and compliance. Lead incident response and root cause analysis, applying preventive measures to avoid recurrence. Collaborate across teams (QA, DevOps, IT) to troubleshoot and enhance system performance. Maintain clear documentation for configurations, procedures, and … with a focus on Python. Skilled in TDD and BDD, primarily using Python. Deep understanding of distributed systems, networking, storage, and compute management. Strong troubleshooting skills, with experience in root cause analysis and timely resolution. Knowledge of security standards (ISO27001, NIST, GDPR) and infrastructure security best practices. Experienced with monitoring/logging tools like Splunk, Grafana, and More ❯

and efficiency. Automate configuration, provisioning, and deployment to reduce manual effort and streamline operations. Implement and uphold security standards, including encryption, access control, and compliance. Lead incident response and root cause analysis, applying preventive measures to avoid recurrence. Collaborate across teams (QA, DevOps, IT) to troubleshoot and enhance system performance. Maintain clear documentation for configurations, procedures, and … with a focus on Python. Skilled in TDD and BDD, primarily using Python. Deep understanding of distributed systems, networking, storage, and compute management. Strong troubleshooting skills, with experience in root cause analysis and timely resolution. Knowledge of security standards (ISO27001, NIST, GDPR) and infrastructure security best practices. Experienced with monitoring/logging tools like Splunk, Grafana, and More ❯

and efficiency. Automate configuration, provisioning, and deployment to reduce manual effort and streamline operations. Implement and uphold security standards, including encryption, access control, and compliance. Lead incident response and root cause analysis, applying preventive measures to avoid recurrence. Collaborate across teams (QA, DevOps, IT) to troubleshoot and enhance system performance. Maintain clear documentation for configurations, procedures, and … with a focus on Python. Skilled in TDD and BDD, primarily using Python. Deep understanding of distributed systems, networking, storage, and compute management. Strong troubleshooting skills, with experience in root cause analysis and timely resolution. Knowledge of security standards (ISO27001, NIST, GDPR) and infrastructure security best practices. Experienced with monitoring/logging tools like Splunk, Grafana, and More ❯

and efficiency. Automate configuration, provisioning, and deployment to reduce manual effort and streamline operations. Implement and uphold security standards, including encryption, access control, and compliance. Lead incident response and root cause analysis, applying preventive measures to avoid recurrence. Collaborate across teams (QA, DevOps, IT) to troubleshoot and enhance system performance. Maintain clear documentation for configurations, procedures, and … with a focus on Python. Skilled in TDD and BDD, primarily using Python. Deep understanding of distributed systems, networking, storage, and compute management. Strong troubleshooting skills, with experience in root cause analysis and timely resolution. Knowledge of security standards (ISO27001, NIST, GDPR) and infrastructure security best practices. Experienced with monitoring/logging tools like Splunk, Grafana, and More ❯