Applications and Technology Support Analyst
- Hiring Organisation
- Prima Group
- Location
- Liverpool, Merseyside, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 per annum
possible. Assisting the Systems and Innovation Manger in Supplier escalations helping manage the responses and fixes within the agreed SLA’s. Use data through SQL and Power BI to provide solutions within the business systems, translating business requirements into data solutions that can be used to help drive business decisions. … improvement processes, A clear understanding of the role of ICT in service delivery. Good understanding of best practice in customer services Basic knowledge of SQL scripting and reporting Familiarity with Helpdesk management would be beneficial Experience of using housing management systems would be desirable Able to identify and complete automation ...