1 of 1 Remote Service Desk Technician Jobs in the North West

Service Desk TechnicianLocation: Liverpool | Department: IT Operations (Hybrid 2 days per week in Liverpool)Reporting to: Service Desk Lead Salary - £25,000 - £28,000 Client: International brand We're looking for a skilled Service Desk Technician to join the IT Operations team supporting our clients wider group. You'll troubleshoot and resolve IT … Directory & Microsoft 365 Build and deploy hardware (PCs, printers, peripherals) Liaise with third-party providers and maintain IT asset records What we're looking for: 2-3 years' IT Service Desk or IT Support experience Knowledge of ITIL processes & ITSM tools (Freshservice, Jira) Strong understanding of Windows 10/11, Microsoft 365, and remote support tools Basic networking … Windows Server administration. Shift & Travel: This role follows a shift rota for 24/7 coverage and may require occasional travel to overseas offices. Benefits include: Pension, Death in Service (4x salary), 5% Company Bonus, Perkbox discounts If you're proactive, adaptable, and ready to grow your IT career, we'd love to hear from you. DCS Recruitment and More ❯