Technical Support Specialist
Manchester, United Kingdom
Applause IT Recruitment Ltd
Technical Support Specialist - Electrical and IT Systems Location: Manchester Salary: £30,000 - £34,000 + Benefits Are you an experienced Technical Support Engineer with a strong background in electrical and IT systems? Whether you've worked with office printers, specialist equipment in hospitals or clinics, or within manufacturing environments, this role offers an exciting … opportunity to apply your skills in a leading technology company. We are seeking a Technical Support Specialist to join our expanding Technical Support team at a global manufacturer of cutting-edge solutions in the security and automation industry. Key Responsibilities: Provide Technical Support to customers and internal teams, both remotely and onsite, ensuring … swift resolution of technical issues. Install and configure software and hardware solutions, diagnose faults, and conduct root cause analysis. Deliver exceptional customer service - in-person, over the phone, and in meetings. Support on-site visits across the UK and occasionally overseas to address complex technical challenges. Manage technical escalations and collaborate with internal teams such as More ❯
Employment Type: Permanent
Salary: £30000 - £34000/annum Benefits
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