17 Technical Support Specialist Jobs in England

problem solver by nature? Do you thrive in dynamic work environments where no two days are the same? Are you passionate about providing exceptional technical support to clients? If so, we have the perfect opportunity for you! We're seeking a dedicated Technical Support Specialist to join our bustling team in Knutsford. As a Technical Support Specialist, you'll be responsible for creating electronic technical documentation like Field Information Bulletins and Technical Information Bulletins, as well as field engineering procedures. You'll provide technical assistance on machine issues … GGS/OEM products for customers, Field Service Engineers, and the GGS Helpdesk will also be part of your duties. Additionally, you'll offer technical support to the Helpdesk for fault resolution via telephone and Remote Device Management. Keeping the technical library of GGS products in Knutsford more »

Job Title: French speaking Technical Support Specialist Location: Feltham, UK (Hybrid Basis) Salary: £27,500 - £29,500 per annum + Discretionary Annual Bonus Are you a fluent French speaker with a passion for providing exceptional technical support? Do you thrive in a dynamic, customer-focused … technology company dedicated to providing innovative solutions to their customers. With a strong focus on customer satisfaction, they are committed to delivering top-notch technical support services to their global clientele. Position Overview: We are seeking a talented and enthusiastic French speaking Technical Support Specialist to join our client’s team near Feltham. In this role, you will be responsible for delivering high-quality technical assistance to our client’s French speaking customers. You will have the opportunity to utilize your IT technical support skills while providing exceptional customer service. Key more »

IT Technical Support Specialist - London/Hybrid - Permanent - £35,000 to 40,000 per annum **3 days in the office 2 day from home** A fantastic opportunity has arisen for a IT Technical Support Specialist to join our London based global law firm on … a permanent basis. Provide desk-side technical support including troubleshooting hardware and software issues. Coordinate the day-to-day operational IT activities including new hire set up, audio and video conference presentations, office moves, and departures. Provide basic desktop application support (installation, maintenance, drivers, imaging) and basic … support for mobile devices. May work with other members of IT to resolve. Participates in firm, regional and local projects as directed by performing individual specific tasks in support of the project Responsible for the administrative duties as part of this team ie. Inventory (this person will be more »

Technical Support Specialist – Shift Work Job Description: As a Technical Support Specialist, you'll be an integral part of our Technical Support team, ensuring prompt resolution of technical queries, issues, and requests from our clients and their end-users. Your dedication … to customer satisfaction and technical expertise will drive our success. Responsibilities: Respond promptly to customer requests for technical assistance and guidance. Troubleshoot and resolve technical issues efficiently, keeping customers informed throughout the process. Ensure all incidents are resolved satisfactorily and documented accurately. Prioritize tasks effectively to meet … service level agreement targets. Monitor network availability and coordinate actions as needed. Handle service requests with professionalism and efficiency. Requirements: Previous experience in a technical or customer support role, demonstrating a commitment to delivering high-quality service. Passion for technology and a desire to stay updated on the more »

Technical Support Specialist The exciting SaaS startup are looking for a customer/technical support engineer to join their team. They are looking for the candidate to ensure inbound customer technical support requests are responded to and addressed. Coordinating internal teams to assign … customer support requests appropriately and to provide a single point of communication back to the customer. You will ideally have experience: Dealing Directly with Customers ideally in a B2B SaaS context. A technical predisposition and comfort with logically investigating problems and interpreting technical information, e.g. from log more »

A Central London-based company is looking for a bright and motivated German speaking Technical Support Specialist with an interest in the world of online technology, for a commercial role in their business dealing with German and English speaking clients. Your work hours will be Monday to … office and the rest from home. The company is an online technology business with close ties to the corporate world. As a German speaking Technical Support Specialist, you will provide top-class technical support to a demanding client base which includes investment bankers, corporate lawyers … and corporate board members. Your responsibilities will include: Providing product support and being the main point of contact for German and English speaking clients Troubleshooting issues to resolution and answering clients' questions in a timely manner Managing client projects independently and providing trainings and demonstrations Being responsible for effectively more »

Our client are seeking a dedicated and motivated technical support specialist to join their expanding team based in Fareham. The technical support specialist will play a central role in supporting all departments with various technical aspects of their organisation . This is an … or understand code (HTML or XML) would be highly desirable. This role is on-site in Fareham with Fridays working from home. Key responsibilities: Technical Issues First point of contact for technical issues for internal and external. Initial testing, reproducing and validating. Communicate with the CTO about issues … and create tickets in Jira for the development team to work on. Liaising with the support team on Jira tickets, work progress, prioritisation of tickets. QA Testing of resolved issues and managing their release to production. Responding to incoming queries from clients or members of the public by email more »

Our client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product … related issues and questions. Your responsibilities will include: Providing product-related information and technical support to their German-speaking customers Dealing with queries from distributors, partners, re-sellers, subcontractors and engineers Entering information into the call management database Escalating the call to the next appropriate level of customer … amazing benefits, training and a career development path. Profile: Required to be fluent in German and English (written and spoken) Previous experience providing IT support services, helpdesk, technical support, 1st line or 2nd line or customer service, preferably in a software support environment Solid knowledge of more »

Our client, a global and innovative social media company, is recruiting for a Technical Ads Support Specialist to join their business in the UK . Position Title: Technical Ads Support Specialist Position Type: 12 months fixed-term employment Start Date: ASAP Location: London, UK … Job Description As Monetization Product Operations (MPO) our goal is to help businesses have seamless experiences with our advertising solutions, by designing and scaling support processes to resolve technical issues within our product. We're a global team with regional hubs in Singapore, China, Israel, London and multiple … case volumes across email or chat channels Own and drive query resolution through collaboration with Product & Engineering groups to resolve all types of generic, technical or product queries Conduct planning and scoping calls with internal Sales teams to align the scope of work and expectations for each client's more »

Technical Support - IoT - Pre/Post Sales Midlands/Onsite Salary : up to £55k Interview Process : 2 Stages – within 72 hours – Teams + Face to Face We’ve just started working with an IoT Business based in the midlands that have some pretty aggressive hiring plans for … given the success of their offering last year, we are looking for a Technical Support Engineer that has experience direct ticket support but also with helping the sales team close more deals on both pre and post sales meetings. Things like WiFi Planning and RF Planning would … be a a great starting point here. My client is seeking an Technical Support Engineer that is looking for a challenge both technically and commercially. You’ll be adept with knowledge of the IoT Eco-system including Wireless protocols such as MQTT , CoAP , WiFi , BLE and cloud technologies more »

self-driven, enthusiastic individual with sound knowledge in both hardware & software, to come and join the team in Knutsford. The primary role of the Technical Support Specialist is to provide support to the UK & Ireland Field Service Engineers and the Glory internal customer helpdesk. The job … holder will provide Level 2 Support on both hardware & software and will be responsible for managing technical escalations through to resolution as well as utilising Glory’s bespoke remote device management platform to aid a swifter resolution, were possible, on solutions that are linked to the platform. Additional … responsibilities will be to perform technical analysis on service management information to identify and implement efficiency improvements programs on the Glory hardware & software product range. MAIN RESPONSIBILITIES Create electronic technical documentation including Field Information Bulletins, Technical Information Bulletins, and field engineering procedures. Provide technical assistance on more »

M365 Technical Support Specialist Between £40K-£55K Leeds (onsite/hybrid) The opportunity has arisen to work with an award winning global organization as part of their digital workshop team. This is a great opportunity for those who have previous experience of working with M365 and are … Maintaining the current M365 environment including troubleshooting issues related to connectivity and mobility * Working with Microsoft Exchange, OneDrive, Teams and SharePoint for administration and support * Involved in the planning and implementation of project relating to M365 and Azure * Creating documentation of M365 processes and procedures * Resolve user deployment issues more »

A Central London-based company is looking for a bright and motivated German speaking Technical Support Specialist with an interest in the world of online technology, for a commercial role in their business dealing with German and English speaking clients. Your work hours will be Monday to more »

Technical Solutions/Sales Assistant - Gloucester Based We are working with one of the fastest growing Network and Infrastructure providers, who deliver cutting edge technical solutions to the Defence, National Security and commercial sectors. This is an opportunity to join a business during a growth stage, with huge … potential to be a key individual in the future development and success. About The Role:- As a Technical Solutions Assistant you will play a pivotal role in understanding client unique technology requirements and designing and implementing tailored solutions to meet their needs. You will collaborate with clients and partner … technical experts to ensure the successful deployment of IT solutions. This role requires a strong understanding of technology, excellent communication skills, and a commitment to delivering exceptional service. You will focus on finding the best sourcing routes for specific hardware requirements, working to achieve the most competitive price and more »

a new opportunity to join their team. The need is for someone who is customer focussed and experienced in giving a first class IT support service to resolve client issues. Responsibilities: • Managing and prioritising service tickets, keeping records of work completed • Providing technical support remotely or on … reported promptly, handled efficiently and through the appropriate channels. Ideal Profile: • A Level (or equivalent) IT or Computer Science or previous experience in a support role. • Excellent knowledge of Microsoft Office 365, Intune, EntraID • Experience supporting Windows and Mac operating systems • Previous experience in support • Able to build … Driving license and your own car which you are willing to use for work purposes is essential Excellent opportunity to join a team of support and software engineers who are exceptional and support their clients implement innovative solutions to grow their businesses. Benefits will include healthcare and pension more »

Technical Account Manager £35,000 - £45,000 Milton Keynes/Hybrid Company Outline Cobalt is delighted to be working closely with a global leader of bespoke high-performance software solution. Our client employs over 6,000 specialists across 35+ offices and servicing over 70 countries. Since our client’s … formation they have set a first-class standard in for real estate software solutions with a combination of compassion and technical innovation. They understand the unique needs of the industry’s various segments and have the technical expertise and vision necessary to translate that understanding into powerful solutions … received Provide an in depth and consultative management approach with regards to resolution plans for clients when receiving queries Understand the nature of non-support queries and escalate them to the relevant departments internally Supporting clients closely on the status of their queries Maintaining the support logs in more »

Support Front-Office Commodities Trading applications for an upcoming Vendor. Grow as they grow. You will be supporting a FO Commodities Trading platform and a Commodities Risk Management platform for a number of high-profile clients within the buy-side space, gaining extensive knowledge into the world of Metal more »