Infrastructure Engineer
- Location
- Manchester, England, United Kingdom
Monitor, including alert triage, correlation, and escalation · Hands-on experience with ServiceNow or equivalent ITSM tooling for ticket lifecycle management · Solid grounding in Windows Server administration (2016/2019/2022) including basic troubleshooting, event log analysis, and service management · Familiarity with VMware vSphere … aligned processes — tickets must be logged, categorised, prioritised, and updated in ServiceNow without exception. Patching Awareness: Able to support T2 engineers during patch windows by assisting with pre-patch checks, post-patch validation, and server reboots across both Azure Update Manager and WSUS/SCCM-managed ...