Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Teleperformance
providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, Ticket management, Hardware & Software support, Fault finding, Troubleshooting, Deployment, Networking, and ensuring compliance with both internal and external security audits and accreditations. Duties · Troubleshooting reported faults with … Windows Desktop, laptop, mobile VDI for end users · Softwaredeployment and updates for all devices used in the estate · Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries · Support and triage of major incident impacting business … field · Experience with Windows 10 & 11 · Experience working with VDI solutions · Experience with Active Directory, SCCM, Cisco Networking all desirable. · Experience with Anti Virus software and managing cyber security threats · Experience with MS Office Packages. · Experience working with O365 products and services · Working experience of ITIL and/or more »
Blackburn, Lancashire, North West, United Kingdom Hybrid / WFH Options
Newton Blue
Desk Analysts for its Tier 1 Service Desk.A great opportunity to break into the IT sector and be full trained and developed in troubleshooting software and hardware issues. Hybrid working available, 4 days in the office and 1 day from home. What will you be doing day to day … peripheral issues Raise and manage engineer callout requests Investigate ADSL broadband issues and liaise with 3 rd party suppliers through to resolution Assist in softwaredeployment and configuration projects Communicate with other departments to ensure smooth operation of the Service Desk Who are we looking for? Are you more »
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
Newton Blue
Desk Analysts for its Tier 1 Service Desk.A great opportunity to break into the IT sector and be full trained and developed in troubleshooting software and hardware issues. Hybrid working available, 4 days in the office and 1 day from home. What will you be doing day to day … peripheral issues Raise and manage engineer callout requests Investigate ADSL broadband issues and liaise with 3 rd party suppliers through to resolution Assist in softwaredeployment and configuration projects Communicate with other departments to ensure smooth operation of the Service Desk Who are we looking for? Are you more »
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Newton Blue
Desk Analysts for its Tier 1 Service Desk.A great opportunity to break into the IT sector and be full trained and developed in troubleshooting software and hardware issues. Hybrid working available, 4 days in the office and 1 day from home. What will you be doing day to day … peripheral issues Raise and manage engineer callout requests Investigate ADSL broadband issues and liaise with 3 rd party suppliers through to resolution Assist in softwaredeployment and configuration projects Communicate with other departments to ensure smooth operation of the Service Desk Who are we looking for? Are you more »
